Community Manager

Position Summary

The Community Manager oversees all operational, financial, and administrative functions of the property. This role serves as the primary leader on-site, responsible for achieving occupancy goals, maintaining budget performance, ensuring compliance, and fostering a high-performing team culture. The ideal candidate combines strategic thinking with hands-on leadership and strong financial acumen.

Key Responsibilities

• Oversee daily operations of the community, including leasing, maintenance, and resident relations
• Manage property financial performance, including budgeting, forecasting, and expense control
• Analyze monthly operating statements and performance metrics to drive results
• Ensure compliance with company policies, Fair Housing laws, and reporting requirements
• Lead, coach, and develop on-site team members
• Maintain high occupancy and leasing performance through strategic marketing and resident retention efforts
• Approve invoices, manage vendor relationships, and maintain compliant vendor documentation
• Coordinate capital improvement projects and property enhancements
• Prepare and submit required operational and financial reports in a timely manner
• Address resident concerns and ensure a positive community environment

Qualifications

• Education: High school diploma required; Associate or Bachelor’s degree in Business, Real Estate, or related field preferred.
• Experience: Minimum 3–5 years of multifamily property management experience, including leadership responsibilities. Experience managing budgets and financial reporting required.
• Technical & Professional Skills:
• Strong proficiency in Microsoft Office Suite
• Experience with RealPage preferred
• Knowledge of Fair Housing regulations and multifamily best practices
• Strong organizational, analytical, and problem-solving skills
• Excellent communication and leadership abilities
• Ability to manage multiple priorities in a dynamic environment

Core Competencies

• Operational Excellence – Ensures timely, accurate execution of reporting, compliance, and property standards
• Financial Acumen – Understands budgeting, forecasting, and expense management
• Leadership & Team Development – Builds accountability and motivates high-performing teams
• Communication & Collaboration – Serves as liaison between corporate leadership and on-site teams
• Resident Experience Focus – Creates communities residents are proud to call home

Physical Requirements

Frequent walking of the property, including stairs and exterior grounds; occasional lifting up to 25 pounds; ability to communicate effectively in person, by phone, and in writing.

Based in a professional office within a residential community, requiring regular movement throughout the property and occasional outdoor work in varying weather conditions.

Why Trinity Residential?

Trinity Residential is a leader in residential community management, dedicated to maintaining high living standards and operational excellence. We value strong leadership, accountability, and career growth. Our Community Managers play a critical role in the success of our portfolio and are trusted partners in delivering exceptional results.