Director of Sales

Director Of SalesPuttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that's equal parts competitive and social. We're redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.The Director of Sales is responsible for building relationships with guests, corporate partners, and community organizations to drive event revenue and showcase Puttery as a premier entertainment destination. This role leads all sales efforts, including prospecting, booking, and coordinating events, while ensuring that every experience aligns with brand standards and guest expectations. To be successful, the Director of Sales must have a strong understanding of venue operations and guest flow from arrival to gaming, dining, and service. This role requires active collaboration with every department to ensure events are executed seamlessly and exceed client expectations. The Director of Sales also partners closely with operations on event setup, logistics, communication, and post-event review. A clear understanding of pricing strategy, forecasting, and budget management is essential to achieving revenue goals.Responsibilities:Prospect, develop, and close event business through networking, community engagement, and proactive outreachNegotiate client contracts, manage deposits, and oversee payment processesCollaborate with Operations and Culinary teams to execute events in line with guest expectations and brand standardsPrepare and analyze weekly, monthly, and quarterly sales reportsMaximize revenue through strategic upselling and cross-departmental coordinationIdentify and pursue corporate and social sales opportunities within assigned marketsLead by example to foster a culture of hospitality, performance, and teamworkMentor and train team members on sales techniques and service excellenceMaintain accurate records, handle administrative tasks (timekeeping, payroll, inventory) as neededSupport community partnerships, marketing activations, and outreach programs to strengthen local brand presenceEnsure compliance with health, safety, and food and beverage standards during event preparation and executionPerform additional duties as assigned by the General ManagerQualifications:3–5 years of experience in event or hospitality sales, ideally within a high-volume entertainment, leisure, or restaurant conceptStrong knowledge of local markets, sales trends, and industry best practicesExcellent interpersonal, organizational, and communication skillsProven ability to negotiate contracts and manage client relationshipsExperience supervising projects and coordinating cross-functional teamsSkilled in Microsoft Office and sales management systems (CRM, POS, or event management tools)Strong analytical and problem-solving skills with attention to detailAbility to work extended hours, including evenings, weekends, and holidays, based on business needsA proactive, self-directed professional with a hospitality-first mindsetBachelor's degree in Business, Hospitality, Marketing, or a related field preferredWorking Conditions:Fast-paced, guest-facing environment that requires constant interaction and multitaskingExtended periods of standing, walking, and moving throughout the venue, including stairsExposure to varying temperatures and noise levels during indoor and outdoor eventsRegular evening, weekend, and holiday hours to support business and event schedulesMust be able to lift up to 25 pounds occasionally, such as event materials or promotional displaysOccasional travel may be required for sales calls, networking events, or venue supportPerks & Benefits:Competitive base salary plus commission and performance-based incentivesSenior leadership role within a growing, multi-location entertainment brandAuthority to shape sales strategy, team structure, and market approachAccess to venue spaces for client engagement and relationship-buildingEmployee discounts and venue perks (food, beverage, and experiences)Medical, dental, and vision benefits, plus paid time off and holidays (where applicable)