Principal, Technical Product Manager

Job Title Principal, Product Management Company TransUnion LLC Role Overview This role sits within Customer Zero Enablement, supporting TransUnion’s OneTru platform, and reports to the Senior Director, Technical Product Management. The team plays a critical role in advancing TransUnion’s cloud-native data, identity, and analytics platform that powers solutions across credit risk, fraud, and marketing. This role represents the Global Delivery and Data Acquisition user groups and is responsible for shaping how these teams adopt and leverage the OneTru platform. The role partners closely with Engineering, Architecture, UX, Platform Product, and Operations to ensure scalable, intuitive, and effective internal adoption, helping to inform platform evolution and readiness for broader go-to-market use. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Core Responsibilities Enable internal teams to effectively operate on the OneTru platform through scalable, repeatable, and intuitive enablement experiences. Drive measurable business outcomes by reducing operational friction, accelerating onboarding, and increasing adoption across data, analytics, and fulfillment workflows. Own Customer Zero Enablement strategy across multi-persona, multi-tenant operational and analytics journeys in support of platform migration and scale. Translate complex workflows, pilots, and real-world platform usage into prioritized product roadmap investments tied to adoption and efficiency metrics. Partner with Engineering and Architecture to define secure, cloud-native solutions that balance short-term enablement needs with long-term platform strategy. Collaborate with UX to map end-to-end journeys, define Jobs-to-Be-Done, and convert insights into actionable, buildable platform requirements. Define success metrics, acceptance criteria, and dependency alignment to ensure consistent, measurable delivery. Develop enablement artifacts such as playbooks, SOPs, and onboarding guides to reduce reliance on tribal knowledge and improve time-to-value. Required Knowledge and Experience 15+ years of experience in technical product management for enterprise or platform products. Expertise in data and analytics lifecycles including data onboarding, preparation, batch and interactive execution, and downstream delivery. Experience designing and enabling multi-persona, multi-tenant platforms, ensuring secure, consistent, and repeatable experiences across internal user groups. Demonstrated ability to operate in ambiguous environments while providing structure, stakeholder alignment, and execution rigor across cross-functional teams. Required Technical Skills Knowledge of cloud platforms such as AWS, Microsoft Azure, or GCP supporting cloud-native, scalable architectures. Experience with enterprise data platforms, analytics workflows, and operational or fulfillment systems supporting complex internal use cases. Understanding of APIs, system integration patterns, access models, and dependency management. Ability to translate architectural and technical concepts into clear product requirements, metrics, and delivery plans. Preferred Skills Experience leading Customer Zero or internal enablement initiatives for platform products. Partnership with UX research and design teams to modernize and simplify complex enterprise workflows. Experience driving workflow standardization and modernization through platform-driven documentation. Strong orientation toward measurable outcomes such as adoption, usability, cycle time reduction, and operational efficiency. Benefits TransUnion offers benefits to support your life, including medical, dental, vision coverage, life and disability insurance, paid parental leave, 401(k) with employer match, ESPP, tuition reimbursement, flexible time off, commuter benefits, employee discounts, volunteer time off, and wellness programs with 24/7 support incl. professional therapy, coaching, and meditation resources. Pay Scale Information The U.S. base salary range for this position is $168,750.00 - $281,250 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. Equal Opportunity Employment Statement We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s affirmative action program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting View email address on click.appcast.io. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. #J-18808-Ljbffr 慨正橡扯