Chief Administrative Officer

Job Description

REACH, Inc. | Juneau, Alaska

Build the Workforce. Strengthen the Organization. Drive Meaningful Change.

REACH, Inc. is seeking an experienced Chief Administrative Officer (CAO) to join our executive leadership team and help shape the future of one of Alaska's leading nonprofit organizations serving individuals with intellectual and developmental disabilities.

This is far more than a traditional Human Resources leadership role.

As our CAO, you'll lead the organization's people strategy while helping integrate the administrative systems that keep a complex, mission-driven organization running effectively. You'll work alongside executive leaders to strengthen workforce development, organizational effectiveness, budgeting support, cross-department collaboration, and operational excellence.

If you're a strategic HR executive who enjoys building systems, developing leaders, improving organizational performance, and translating complex operational information into practical solutions, we'd love to meet you.

What You'll Do

You'll serve as the executive leader responsible for:

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• Leading Human Resources strategy and operations
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• Building and developing a high-performing workforce
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• Recruiting and retaining exceptional employees
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• Coaching managers and strengthening leadership throughout the organization
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• Leading employee relations, performance management, and organizational development
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• Improving administrative processes across HR, Finance, Billing, Grants, IT, and Operations
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• Helping department leaders understand budgets, financial reports, and organizational performance
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• Leading change management initiatives that improve efficiency and accountability
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• Developing organization-wide training and workforce development programs
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• Partnering closely with the Executive Director and Chief Financial Officer on strategic initiatives
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What Makes This Opportunity Different

This position sits at the executive table.

You'll help shape organizational strategy while partnering with executive leadership to build systems that support more than just compliance—you'll improve how the entire organization works together.

You'll influence:

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• Organizational culture
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• Leadership development
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• Strategic planning
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• Cross-functional collaboration
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• Operational efficiency
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• Workforce engagement
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• Administrative excellence
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What We're Looking For

We're looking for an experienced HR executive who brings:

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• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, Healthcare Administration, or related field (Master's preferred)
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• 8+ years of progressively responsible Human Resources leadership experience
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• 3+ years leading HR professionals
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• Experience in nonprofit, healthcare, Medicaid-funded, government, or other highly regulated environments
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• Strong knowledge of employment law, employee relations, compensation, benefits, workforce planning, and organizational development
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• Experience leading organizational change and cross-functional initiatives
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• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
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Compensation, Benefits & Relocation

REACH offers a competitive compensation and benefits package, including:

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• Salary of $115,000–$125,000 annually
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• 34 days of Paid Time Off (PTO) per year
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• Relocation assistance of up to $10,000–$15,000
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• Medical coverage through Premera Blue Cross Blue Shield of Alaska
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• Dental coverage through Premera
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• Vision coverage through VSP
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• Health Care and Dependent Care Flexible Spending Accounts (FSA)
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• 401(k) retirement plan with pre-tax and Roth contribution options and potential company match of up to 3% of pay
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• Potential annual profit-sharing contribution
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• Employee Assistance Program with counseling, mental health support, financial and legal assistance, and child and eldercare resources
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• Employee discount programs through Life Mart and BenefitHub
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• Sick leave
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Why REACH?

At REACH, you'll join a mission-driven organization committed to helping individuals with intellectual and developmental disabilities live full, independent, and meaningful lives.

You'll work alongside passionate professionals who value collaboration, innovation, accountability, and continuous improvement while making a lasting impact throughout Southeast Alaska.

If you're ready to help shape the future of an organization where people truly matter, we encourage you to apply.

Equal Employment Opportunity

REACH, Inc. is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are valued and respected. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.

REACH is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you require an accommodation, please let us know.