Guest Experience Lead (GEL)
$16 per hourMcDonald's
Guest Experience Leader
We are hiring motivated part-time Guest Experience Leaders!
Start moving forward safely today McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and well-being of crew members, customers, and the community.
Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.
Start a flexible schedule today - Get a job that fits your life and encourages you to balance what's important to you.
Start a feel-good moment and start your application today!
Responsibilities:
The Guest Experience Leader interacts with the guest at every stage of the customer journey by:
- Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
- Expertly handle guest concerns and know when it is appropriate to bring an issue to management
- Assisting guests with the self-order kiosks and troubleshooting common issues
- Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests' needs at all times
- Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
- Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
- Identifying potential areas of improvement and sharing these opportunities with management
Benefits:
Starting pay of $16 or up depending on experience and availability
Flexible Schedule
Sick Pay
Free Uniforms
Service Awards
Employee of the Month
Discount Programs (McD Perks)
Free Meals during your Shifts
Team Activity Calendar
Tuition Assistance (up to $2500 per Year)
High School Diploma: (Cost covered 100%, Participation is Confidential. All Courses Online)
Colorado Tech University: Our Partner School. You attend with as little as $0 out of pocket tuition)
Growth Opportunities
Additional Info:
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This job posting contains some general information about what it is like to work in this restaurant, but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
McDonald's- ...McDonald's - 400 Elkhorn Boulevard - Responsibilities: Checking in with guests to inquire about the food and restaurant experience; Handle guest concerns and know when to escalate to management; Assist guests with self-order kiosks and troubleshoot issues; Partner with...Suggested
McDonald's
Rio Linda, CA3 days ago - ...serving delicious food and creating feel‑good moments with our guests. Does this sound like you? You’ll fit right in. The Place for... ...Let’s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald’s Requirements Greeting guests and communicating...SuggestedLocal area
McDonald's
Sacramento, CA5 days ago - ...training employees, and ensuring a high standard of service for every guest. We are looking for a person who can work various hours,... ...professional customer service. Your leadership will help us maintain an enjoyable dining experience. #J-18808-Ljbffr Oxford Senior LivingSuggestedShift workNight shift
$17.4 - $20.15 per hour
...Keyholder in Antelope, California, focused on providing excellent guest service and maintaining a welcoming store environment. As part... ..., along with at least one year of retail or guest service experience. The role offers health benefits and a salary range of $17.40 -...SuggestedHourly pay- ...individual for a customer service role in Citrus Heights, California. This position involves providing a welcoming experience to all members and guests while maintaining an exceptional environment. Responsibilities include handling memberships, cleaning, and supporting...SuggestedShift work
- Panda Express is seeking a Store Manager in California to lead operations of a single store, ensuring exceptional guest experiences and achieving financial goals. The position includes 8 weeks of extensive leadership training to equip new managers properly. The role requires...
$17.4 - $20.15 per hour
...California. This role includes assisting management, providing exceptional guest service, and ensuring product availability. Candidates must be at least 18 years old with a high school diploma. Experience in retail or guest service is preferred. The position offers a salary...- Z&A Management is seeking a Guest Services Manager in Folsom, California, to oversee the... ...and revenue. This role involves leading the team, developing sales opportunities... ...s degree and have 3-5 years of relevant experience in hospitality or service. Strong leadership...
$70k - $74k
...delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we... .... The Restaurant Manager must take the lead when the General Manager is off duty, provide... ...delivery of outstanding service to our guests. DUTIES & RESPONSIBILITIES Coach, develop...Permanent employmentLocal areaShift workNight shiftXperience Restaurant Group
Sacramento, CA4 days ago- An established industry player in entertainment is looking for a dynamic Team Lead to enhance guest experiences and ensure safety at their vibrant park. In this exciting role, you will lead a dedicated team, providing motivation and direction while maintaining high operational...
- ...Group Inc is seeking a Team Leader in Citrus Heights, California, to train and supervise team members in providing exceptional guest experiences. Responsibilities include ensuring compliance with JIB standards, monitoring food quality, and maintaining a clean and...
$17.4 - $20.15 per hour
...Retail Keyholder in Roseville, California, to deliver exceptional guest service while executing store activities. Responsibilities... ...loyalty programs. Requirements include a high school diploma, retail experience, and the ability to stand for extended periods. GameStop offers...Hourly pay$18 - $25 per hour
...California seeks a motivated individual for a leadership role. You will oversee day-to-day operations, deliver an outstanding guest experience, and mentor your team. This position requires strong interpersonal skills and a passion for sales. Compensation ranges from $1...Hourly pay- The NOW Roseville seeks an Experience Guide Lead to ensure facility operations run smoothly while mentoring the Experience Guide team. The role includes acting management duties, addressing guest concerns, and delivering exceptional service. You will collaborate with leadership...
- A leading beauty retailer is seeking a Lead Cashier in Rocklin, California. This role involves overseeing guest transactions, training new cashiers, and ensuring high standards in customer... ...to providing an exceptional guest experience. The position comes with competitive...
$16.9 - $24.75 per hour
ULTA Beauty is seeking a Lead Cashier in Folsom, California. The Lead Cashier is responsible for ensuring efficient guest transactions and maintaining cashwrap standards. This role... ...new cashiers and enhancing guest experiences through personalized service and engagement...Hourly pay- ...preparation and service. The role involves leading and training staff, ensuring compliance... ...at least 8 years of food preparation experience with a culinary degree and supervisory experience... ...in a dynamic environment focused on guest satisfaction. #J-18808-Ljbffr Hard Rock...
- CBOCS West, Inc., operating as Cracker Barrel in Rocklin, California, seeks a Restaurant Associate Manager to lead operations and ensure excellent guest experiences. This role requires a passion for hospitality and over 2 years of restaurant management experience. The...
$17.4 - $20.15 per hour
A leading video game retailer in Sacramento seeks a Retail Keyholder to deliver exceptional customer... ...per hour. Ideal candidates will have retail experience and a passion for gaming. Responsibilities include assisting guests, processing sales through the POS system,...Hourly payPart time- ...manage operations when the management is off site. The ideal candidate will possess leadership abilities and restaurant experience, ensuring that every guest leaves satisfied. You will actively engage with your team, jumping into various roles as needed while coaching and...Shift work
- Capitol Garage Inc in Sacramento, CA is seeking an energetic Lead Bartender / Server. You will craft cocktails, lead the staff, and ensure exceptional guest experiences. This position offers a chance to showcase your mixology skills in a fast-paced setting. The ideal candidate...
- ...seeking a dedicated Shift Manager to support restaurant operations and lead a team to deliver excellent service. Candidates should possess a strong desire to positively impact customer experiences, manage inventory, and comply with operational standards. Required qualifications...Shift work
- ...the team to deliver an unforgettable customer experience and meet sales goals with operational excellence. You will lead by example, uphold our values of Smart, Kind &... ...building customer loyalty through a best-in-class guest experience. Strong leadership and customer...Full time
- ...oversee daily operations and team training. This role focuses on developing a high-performing team to deliver exceptional customer experiences while meeting sales goals. The ideal candidate will possess strong leadership and communication skills, exhibit excellent...Full time
- ...California is seeking a motivated Team Leader to supervise operations and train team members. The role focuses on delivering excellent guest experiences, ensuring food quality, and adherence to JIB standards. Candidates should have supervisory experience or equivalent JIB...
- ULTA Beauty is hiring an Experience Manager in Folsom, California. This leadership role focuses on developing a high-performing team to achieve... ...growth in retail and salon services while ensuring exceptional guest experiences. The ideal candidate will have retail management...Hourly pay
$70k - $74k
...Chevys Restaurants, LLC seeks a Restaurant Manager in Sacramento to lead restaurant operations and maintain high standards of service.... ...should have a high school diploma, relevant management experience, and proficiency in MS Office and POS systems. Competitive annual...Chevys Restaurants, LLC
Sacramento, CA2 days ago- ...cash handling, staff management, and providing exceptional customer service. Ideal candidates have at least 1 year of management experience in a restaurant or retail environment. The position requires flexibility in scheduling and proficiency in technology systems, including...Work at office
Raising Cane's
Sacramento, CA3 days ago - ...motivated Store Manager in Roseville, California. You will oversee store operations, managing staff and ensuring exceptional guest experiences. The role offers comprehensive training and various opportunities for career growth. The position includes a generous compensation...Flexible hours
- A leading fast-food restaurant franchise in Rancho Cordova is seeking a CA General Manager to manage all restaurant operations. You will lead food production, guest service, and staff management, ensuring excellence and safety. The ideal candidate has strong customer service...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!
