Regional Banker/Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Regional Banker/Teller within PNC's Retail Banking organization, you will be based in Jacksonville, FL. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Responsibilities Manages the customer experience by identifying opportunities to improve a customer’s financial wellbeing and create loyalty while increasing share of wallet. Performs proactive sales and service activities, including outbound calling, service‑to‑sales, teller interactions, appointment setting and effective lobby engagement, to elevate client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships, and positions PNC products to meet customers’ needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively. Manages risk through adherence to all policies and procedures, demonstrates sound judgment within established limits, and maintains a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Qualifications Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Core Competencies: Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs Work Experience: Roles at this level typically do not require a university degree, high school diploma or GED. A minimum of 1+ years of related experience is required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: No degree required. Certifications: No required certification(s). Benefits PNC offers a comprehensive range of benefits, including medical prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; ad‑hoc child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; a robust wellness program with financial incentives; paid time off (maternity and/or parental leave, 11 paid holidays, 9 occasional absence days, 15‑25 vacation days); and additional programs for full‑time and part‑time employees. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Include “accommodation request” in the subject line, your name, the job ID, and your preferred method of contact. For calls, dial View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only as required to provide reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for registered roles, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA). California residents should refer to the California Consumer Privacy Act Privacy Notice for how PNC may use or disclose personal information in its hiring practices. #J-18808-Ljbffr