Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator

PLEASE NO PHONE CALLS - APPLY ONLINE

At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:

Benefits:

1. Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered
2. 60 Day Probationary Period
3. Benefit Eligibility - 1st of the Month following 60 Days
4. Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years
5. Sick/Personal Time - 1 Paid Day Per Quarter

Summary of Duties:

• Manage office schedule to ensure efficient patient care 
• Utilize Sycle to set appointments, update patient information, and enter patient purchases
• Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
• Teamwork Oriented - Work along side your office counterpart; regional and corporate management
• Maintain a clean, inviting and friendly environment in the office 
• Maintain accurate records of deposits, inventory, and call activity
• Basic understanding and knowledge of hearing instruments and their function 
• Training new hires (if applicable)

Requirements:

• Proficient computer skills
• Excellent communication skills - bilingual is a plus
• Ability to work quickly, accurately, and independently in a fast-paced environment
• Strong ability to multitask for efficient use of time
• Speech clarity 
• Reliable transportation

Hours of Operation:

• Monday - Friday 9AM - 4:30PM
• Saturdays by appointment only

Education:

• High school diploma or equivalent