Security Receptionist

Security ReceptionistKey Responsibilities:Issue, manage, and maintain employee and visitor badges.Verify visitor access and approvals while adhering to established security protocols.Take badge photos and maintain accurate access records.Monitor and enforce temporary badge policies and documentation requirements.Serve as a liaison between employees, visitors, security personnel, and first responders.Triage security and medical situations appropriately and escalate according to procedures.Distribute vehicle decals and maintain related records.Communicate effectively with security teams, subject matter experts, and emergency personnel.Manage front desk operations and act as the primary point of contact for visitors.Answer phones, manage emails, and direct inquiries to appropriate departments.Maintain confidential information with discretion and professionalism.Required Qualifications:3-5 years of experience in customer service and communication-focused roles.3-5 years of experience demonstrating strong observation and situational awareness.5–8 years of experience using Microsoft Office applications and security-related systems.Exceptional verbal and written communication skills.Strong attention to detail and documentation accuracy.Ability to maintain confidentiality and handle sensitive information.Professional demeanor with a customer-first mindset.Ability to remain calm and effective during urgent situations.Experience supporting visitors, employees, and business stakeholders in a professional environment.Preferred Qualifications:Previous experience in corporate security operations, facilities support, reception, or visitor management environments.Experience coordinating with security teams and emergency responders.