Intake Manager

Intake Manager

The BridgeWay offers a continuum of services designed to help children, adolescents and adults who are experiencing behavioral, emotional or addictive problems that can lead to fractured lives. Our team of professionals includes board-certified child/adolescent and adult psychiatrists, licensed clinical therapists, nurses and mental health associates who are here to help people reconnect with their families, friends and employers so that they may lead productive lives.

The BridgeWay is looking for a dynamic behavioral health professional who is dedicated and passionate about providing quality services and care to our community. Under the direction of the Director of Intake, the Intake Manager assures smooth and orderly admissions into the hospital. Receives incoming admission inquiry calls, assesses patients for admission, and makes appropriate referrals. The Manager also participates in staff evaluation, shift leadership, and provides task assignment and accountability necessary to complete all admissions related duties for their shift.

Qualifications:

Education, Experience and Certifications:

Preferred: Registered Nurse Master's degree in psychology, sociology, or a related field OR RN license to practice nursing in the state of Arkansas. Current CPR and Handle with Care certifications (offered onsite).

Total education, vocational training, and experience: Graduate from an accredited school of professional nursing required. A minimum of three (3) years' experience in a psychiatric healthcare facility preferred. Prior management experience preferred.

Skills and Abilities:

Ability to assess the physical, emotion, and psychological needs of patients. Ability to determine suitability of admission to the hospital based on clinical and financial criteria. Ability to prioritize and assign tasks and hold staff responsible for their completion. Ability to utilize computer generated reports to analyze data and make decisions. Ability to make independent and responsible decisions. Good knowledge of admitting and insurance verification. Must have ability to work under stressful circumstances with frequent interruptions. Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff. Knowledge of telephone etiquette is required. Must be able to interact with patients, physicians, families and hospital personnel in a professional and courteous manner.

Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies, and insurance companies.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.