Office Assistant 1

Position Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase. This position is open to Alaska Residents only. Office Assistant 1 located in Fairbanks, Alaska. What you will be doing As an Office Assistant 1, this position is responsible for greeting visitors and taking calls to the Fairbanks Regional Office and routing them appropriately. You will be providing clerical support to the administrative unit who perform a wide variety of tasks and work together to support a large team of social workers in multiple regions throughout the state. Your duties will include receiving and routing calls and visitors, data entry, logging, filing, and other clerical duties as needed. Mission Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes. Benefits of joining our team This position provides a variety of responsibilities in an energetic, professional office environment, working with an experienced administrative team, and is ideal for someone with strong organizational skills and excellent attention to detail. Your first 6 months in the agency are probationary and considered a training period, with formal and on‑the‑job training with your supervisor and your colleagues. Full‑time benefits include: insurance benefits, retirement benefits, paid leave, and twelve paid holidays per year. Competencies Clerical : Knowledge of filing, typing, entering data, maintaining records, and using and completing forms. Computer Skills : Uses computers, software applications, databases, and automated systems to accomplish work. Customer Service : Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Special Note All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage. Qualifications High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT WorkKeys scores of skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents. A copy of academic transcripts (unofficial acceptable) if required to meet minimum qualifications. A list of three professional references including daytime telephone numbers and email address; at least two must be from a current or former supervisor. Professional is defined as a supervisor or an individual who has direct knowledge of your work performance. EEO Statement The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call View phone number on click.appcast.io in Juneau or TTY: Alaska Relay 711 or View phone number on click.appcast.io or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer. Contact Name: Loraine Caslin, Administrative Assistant 2 Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr