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Hookah Specialist

Full-time

Samovar Lounge

About Samovar Lounge

Samovar Lounge offers a refined lounge experience featuring authentic Mediterranean and Afghan flavors, premium tea services, live entertainment, and exceptional hookah hospitality. We are seeking an experienced, passionate, and detail-oriented Hookah Technician to deliver high-quality, memorable experiences to our guests.

Key Responsibilities
  • Preparation & Craftsmanship: Masterfully prepare, pack, and light high-quality hookah heads using proper heat management techniques and premium coals.

  • Flavor Creation & Mixology: Develop unique, high-end custom flavor blends and make personalized recommendations based on guest preferences.

  • Team Leadership & Training: Onboard, mentor, and train junior lounge staff on hookah assembly, packing methods, coal safety, and flavor pairing.

  • Guest Service & Experience: Deliver warm, attentive customer service, perform routine table checks, manage coal rotations promptly, and maintain a seamless lounge atmosphere.

  • Quality & Station Maintenance: Maintain immaculate cleanliness and safety standards across the hookah prep station, bowls, hoses, bases, and tongs in compliance with health and lounge standards.

  • Inventory Control: Track daily supplies (shisha inventory, coals, bowls, tips) and report restock needs to management to ensure zero station downtime.

Qualifications & Requirements
  • Experience: Minimum of 3 years of hands-on experience as a Hookah Technician or Specialist in a high-volume lounge or restaurant environment.

  • Flavor Expertise: Deep knowledge of shisha brands, heat management, bowl types (phunnel, traditional, Egyptian), and creative mixology.

  • Training Ability: Strong leadership skills with proven ability to coach and upskill line staff.

  • Customer-Centric: Exceptional interpersonal and communication skills; comfortable engaging directly with lounge guests.

  • Efficiency & Stamina: Ability to operate calmly and quickly in a fast-paced environment during peak weekend and evening hours.

  • Reliability: Strong work ethic, punctuality, and flexibility to work evenings, weekends, and holidays.

What We Offer
  • Competitive base pay plus competitive tip structure

  • Opportunity to lead and shape the lounge’s signature hookah menu

  • Collaborative and vibrant team culture

  • Employee discounts on lounge food and non-alcoholic beverages

Vacancy posted 19 days ago
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