Product Designer

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Product Designer contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers. This role designs for data-rich healthcare software, balances hands-on design work with active contribution to our shared design system, and brings curiosity about AI-assisted design workflows to improve the quality and speed of that work.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Collaborate with peers across teams to advance UX design practice
• Work from a vision instead of being solely task-oriented
• Manage work commitments across multiple teams and projects by understanding underlying business priorities
• Plan and conduct user research activities (surveys, interviews, usability studies, analytics reporting, pilot testing, etc.) to guide product design and ongoing improvements; document findings
• Create mockups, prototypes, and workflow diagrams as needed; ensure designs align with established patterns, user validation, and research
• Improve existing products and functionality to create a better user experience; update processes and workflows to accommodate changing business needs
• Reflect our design system in your work, contribute improvements (components, tokens, documentation), and develop reusable components for sharing across the organization
• Use AI tools to accelerate design work and improve quality; stay curious about emerging technologies and where they fit into the design process
• Leverage technical experience to communicate product needs to the development team; question and challenge development and QA resources to facilitate constructive brainstorming and solution design
• Work with distributed teams during development and QA to provide guidance and ensure UX specifications are met; partner with engineers to clarify design intent and adjust designs when constraints arise
• Participate actively in design critique and reviews, and be available as a resource to other designers
• Present designs and receive feedback constructively; revise designs based on input from users, teammates, stakeholders, and engineering partners
• Deliver consistent, clear, and timely communication (written and verbal) to project stakeholders

Requirements

• Minimum 3 years experience in UX design or related field
• Proficient in user experience design principles and methods
• Familiarity with design systems and scalable UX patterns
• Proficiency in graphic design
• Familiarity with agile development principles
• Eye for aesthetic design and customer appeal, with an interest in accessibility and inclusive design
• Proficiency in Figma; familiarity with FigmaMake, Cursor, and Claude a plus
• Experience designing enterprise software, SaaS platforms, or data-rich applications; healthcare or other regulated-industry experience a plus

Qualifications

• Bachelor's degree
• Accountability - Taking responsibility for one's actions and the consequences that result from those actions
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely-both verbally and in writing. Exhibiting a pleasant attitude
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
• Adaptability - Being flexible and continuing to function effectively during times of change
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details
• Work Ethic - Setting high standards for one's work; taking care to ensure all aspects of work are completed accurately
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions

Compensation

The salary range for this position is $78,629 - $100,500. Salary will be determined on the candidate's level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream's Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.

Req #48544