Dispatcher

divh2Transportation Dispatcher/h2pThe Transportation Dispatcher is responsible for scheduling and rerouting bus routes in order to meet the door-through-door transportation needs of the frail and elderly population. Physical attendance at an InnovAge facility is essential to performing the job duties./pulliMaintains and runs the Routing software scheduling program./liliActs as a liaison between transportation associates, managers and the Director of Transportation via phone calls or other technologies./liliDevelops, prints and updates daily work and following day work schedules for each Transportation Associate utilizing the Routing scheduling program and distributes in a timely manner./liliMaintains and updates the participants database on a regular basis./liliAssumes responsibility for personnel and route substitution(s)./liliDistributes all required information concerning the following days transportation schedules in a timely manner./liliAssists drivers in the field with unplanned and changing situations in addition to keeping drivers updated on events such as cancellations, add-ons or changes in conditions./liliHandles the reservations for sub-contracted rides./liliPerforms the daily closing and ensures that all trips have been completed as planned. Forwards all necessary information to the Transportation Manager on call before the close of the office./li/ulpRequired:/pulli1+ yr dispatch experience position or transportation operations that utilized scheduling software program./liliHigh School Diploma or GED/li/ulpPreferred:/pulliPrevious experience using Novus or similar software program/liliBilingual/li/ulh2Benefits/h2pInnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, youll work alongside talented, respectful, and passionate colleagues within a patient-centered care model./ppInnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and ADD, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays./ppApplicants are considered until the position is filled./ph2Posted Pay Range/h2p$25.00-$26.00/ph2Additional Information/h2pThe pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays./ppThis position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website./ppInnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge./p/div