Medical Assistant, Orthopedics

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Locations:

288 Groveland Street, Haverhill, MA and 231 Sutton Street, North Andover, MA

Schedule:

8:00 a.m.-4:30 p.m. or 8:30 a.m.-5:00 p.m.

Make a Difference in Orthopedic Care

Bring your clinical skills, attention to detail, and patient-first mindset to a collaborative orthopedic team at Mass General Brigham. As a Medical Assistant, you will help create a welcoming, efficient experience for patients while supporting physicians, nurse practitioners, nurses, and fellow Medical Assistants in delivering high-quality care. This is a hands‑on patient care role for an experienced Medical Assistant who thrives in a busy clinical environment and enjoys balancing direct patient support with essential administrative responsibilities.

What You’ll Do

• Welcome patients, escort them to examination rooms, prepare equipment, and support efficient patient flow.
• Interview patients, collect and document medical information, and obtain vital signs, height, weight, and manual blood pressure readings.
• Assist providers with clinical care and reinforce instructions related to treatments, medications, diets, and follow‑up care.
• Collect, label, log, and prepare blood, tissue, and other specimens for testing; perform phlebotomy when competency has been demonstrated.
• Administer immunizations when applicable and when certification or qualifying experience and provider supervision requirements are met.
• Maintain immunization inventory and monitor expiration dates.
• Support junior Medical Assistants by answering day‑to‑day questions and participating in onboarding and training.
• Complete office responsibilities such as answering phones, preparing forms, coordinating with other departments, and helping patients navigate their care.
• Contribute to departmental quality and safety initiatives, including patient identification and hand hygiene standards.
• Protect patient privacy and maintain confidentiality in accordance with all applicable requirements.

Qualifications

What You’ll Bring

• High school diploma or equivalent required; associate degree in Medical Assisting preferred.
• One to two years of direct Medical Assistant experience or related medical field experience required.
• Prior hands‑on experience with orthopedic casting is required.
• Basic Life Support certification preferred.
• National Medical Assistant certification preferred.
• Ability to obtain vital signs, take manual blood pressure readings, and collect blood samples and other specimens.
• Knowledge of medical terminology, clinical procedures, and protocols.
• Proficiency with electronic health record systems and medical office software.
• Strong interpersonal, communication, organization, and time‑management skills.
• Sound judgment, accuracy, and the ability to prioritize effectively in a fast‑paced environment.

Why Join Us?

You’ll be part of a dedicated care team where your work directly supports patients, providers, and the overall clinical experience. This opportunity offers the chance to strengthen your skills, contribute to meaningful patient care, and grow within a leading healthcare system. At Mass General Brigham, our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive, contemporary, and highly competitive. We offer a full range of benefits that meet the needs of you and your family, including programs to support your health, financial well‑being, and life. Offerings include:

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Remote Type

Onsite Work Location 288 Groveland Street

Scheduled Weekly Hours

40 Employee Type Regular Work Shift Day (United States of America)

Pay Range

Pay Range $22.75 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 6010

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.