IT Technician
Strategic Growth Partners LLC
Providing Tier 1 and Tier 2 technical support, the full-time IT Technician will maintain and improve the Microsoft cloud environment and end-user systems while working remotely in a fast-paced environment. Key responsibilities Diagnose, maintain, and repair IT systems while documenting procedures and communicating effectively with staff Administer Microsoft 365, Azure/Entra, Exchange Online, and other related systems, including performing migrations and managing user profiles Provide end-user support, mentor junior team members, and participate in special IT projects such as SharePoint restructuring Required qualifications Associate's degree in Information Technology, Computer Science, or a related field, or equivalent experience Minimum of 3 years of experience in Tier 1 and Tier 2 IT support within a Microsoft-based environment Experience with Microsoft 365, Azure/Entra ID, Exchange Online, and Windows 10/11 administration Strong understanding of Active Directory, multi-factor authentication, and Microsoft licensing Proficiency in supporting desktop hardware, laptops, printers, and mobile devices #J-18808-Ljbffr
Vacancy posted 2 days ago
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