Level 2 IT Helpdesk Technician — Windows & Mac
The City University of New York
City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows and macOS environments, deploying new equipment, maintaining desktop images, and mentoring Level 1 staff. #J-18808-Ljbffr The City University of New York
- ...advancement Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-... .... Key Responsibilities Provide Level 2 (and advanced Level 1) technical support... ...and resolve issues related to Windows/macOS operating systems, Microsoft 365...Level 2WindowsPart timeWork at officeRemote work3 days per week
- Job Details Title: IT Help Desk Technician - Level 2 Location: New York, NY (ONSITE) About Us Effy Jewelry... ...Troubleshoot Level 2 issues including Windows/macOS, password resets, account access... ...education) Understanding of PC/Mac hardware, ticketing system, and troubleshooting...Level 2WindowsFull timeWorldwideVisa sponsorship
$28 - $30 per hour
...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users... ...customer service skills, and have basic knowledge of Windows and Mac environments. This is a contract position with a...Level 2WindowsContract work- ...a highly motivated and customer-focused Level 2 Helpdesk Support Specialist to join our Technology... ...more complex issues to the appropriate IT team Provide exceptional customer service... ...Strong technical knowledge Microsoft Windows PC applications, including Office 365 Network...Level 2WindowsWork at officeRemote workWorldwide
$28 - $30 per hour
...to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role,... ...Troubleshoot and resolve issues related to operating systems (Windows/Mac OS), business applications, and network connectivity....Level 2WindowsHourly payContract workWork at officeRemote work$85k - $105k
...quo, we decided to fix it. National security professionals... ...like CMMC and SOC 2. What You’ll Work on:... ...certifications like CMMC Level 2. Shape Cape's... ...laptops (and comfort across Windows and linux where needed).... ...working in a ticketing/helpdesk system (e.g., Jira Service...Level 2WindowsOdd jobLive inWork at officeRemote work- ...offshore, onshore and nearshore IT services, including application... ...Job Requirements Details: 2+ years corporate desk side support... ...strong emphasis supporting Windows 10/11 or MacOS Experience troubleshooting... ..., Bitlocker, SCCM, Intune and Mac Filevault What You'll Get...WindowsWork at office
$69k - $72k
...for continuous learning. The IT Technician will report to the Director... ...hardware and software issues on Windows and Mac environments ●... ...into existing workflows (e.g., helpdesk automation, predictive maintenance... ...) ● Minimum 2+ years of experience in computer...WindowsPermanent employmentSummer workCasual workSeasonal workWeekend work$55k - $75k
...: We're a NYC-based managed IT services provider serving small... ...2009. We hire engineers and technicians who care about the work,... ...on rotation Requirements 2+ years in field IT, helpdesk, or technical support Comfortable with Windows, Mac, basic networking Valid driver...WindowsWork at officeRemote workFlexible hours$75k - $105k
...BGB Group Helpdesk Manager Our Agency BGB Group is a healthcare... ...-day operations of the IT Helpdesk, ensuring... ...desktops/laptops (PC & Mac), mobile devices,... ...peripherals Troubleshoot Level 1 & 2 issues across hardware... ...of operating systems (Windows, macOS), mobile platforms...Level 2WindowsWork at officeRemote work$67k - $72k
...Broadband is seeking a talented IT Help Desk Specialist to... ...users and their equipment for “Level 1” break/fixes # Own new hire... ...collaboratively with IT Support Level 2&3 Specialist on:... ...Demonstrated proficiency with Windows operating system. ~ Demonstrated...Level 2WindowsFull timeTemporary workRemote work$70k
...continuous uptime and a smooth IT experience are central... ...proactive, driven IT Technician to join our IT team.... ...is a fantastic entry-level opportunity for a... ...first) and foundational Windows issues: Wi-Fi/VPN, printing... ...: enroll and support Macs via Jamf (with Apple...WindowsFull timeWork at office- ...About The Position As an IT Technician, you will serve as a key member of our... ...Set up, configure, and maintain Windows and macOS devices, peripherals,... ...appropriate. Experience And Skills 2-5 years of experience in an IT support, helpdesk, or field technician role. Solid...WindowsFull timeWork at officeRemote work
- ...Position] Korean Bilingual IT System Administrator... ...Our client is seeking Entry-Level System Administrator (*1-2 yrs of experience MAX) to... ...operating system administration (Windows/Linux) -Assist with... ...maintenance -Provide IT support / helpdesk services to internal users...Level 2WindowsLocal area
- ..., and service-oriented Field Technician to join our team. This role is... ...Provide onsite and remote Level 1/2 support for client environments... ...replacements, and office IT moves Support onsite project... ...client needs or maintenance windows You’re a Good Fit If You:...Level 2WindowsFull timeCasual workWork at officeRemote workMonday to FridayFlexible hoursEarly shift
- ...Description Technical Support Engineer – Level 2 Pro4ia is a global technology... ...level project management skills to core IT services so clients can achieve predictable... ...level 1 or 2. · Support for Microsoft Windows Server, MAC OS, Citrix and VMWare technologies. ·...Level 2WindowsShift work
- Brooklyn Bureau of Community Services, Inc. is seeking a full-time IT Help Desk Specialist to support staff with computer, network,... ...well under pressure. The ideal candidate will have experience in a Windows environment, familiarity with Active Directory, and basic...WindowsFull timeWork at office
$35 per hour
...Respond to support requests in the IT Helpdesk both in person and via a... ...hardware and software Requirements 2-3+ years of experience in IT... ...Confluence Strong OS X and Mac hardware troubleshooting experience... ...problems with Apple and Windows products , including desktop and...WindowsRemote work- ...Spectrum is seeking a highly motivated IT Technician to reside in our New York City... ...be able to support/troubleshoot: Windows Server Apple laptop/desktop... ...All applicants must have at least 2 years working in general IT and Helpdesk with at least 1-2 years’ experience...WindowsWork at officeLocal area
$26.5 - $29 per hour
...Operations Technician National Debt Relief is seeking... ...Responsibilities Package and ship IT equipment to remote... ...employees. Conduct Windows OS upgrades, software... ...of Windows OS and Mac OSX Working... ...deal with staff at all levels. Collaborative approach...WindowsHourly payFull timeWork at officeRemote work$95k - $125k
A leading technology company in New York City is seeking a Systems Engineer to provide Level 1 and 2 Help Desk Support for Windows and Mac devices. This role also involves core systems administration and automation scripting using Python. You will work closely with multiple...Level 2WindowsWork from homeMonday to Friday$80k - $100k
...a highly motivated IT Support Specialist... ...maintain and optimize our Helpdesk Operations and... ...to service level agreements (SLAs).... ...hardware and software (Mac / HP, POS, Meeting... ...field (preferred) 2-4 years of experience... ...knowledge of macOS and Windows operating systems,...WindowsFull timeWork at officeRemote work$37.5 per hour
...users, primarily within Mac-focused environments (90... ...Engineer to provide first-level technical assistance to... ...troubleshooting basic IT issues, managing service... ...equivalent experience). 0-2 years of experience in... ...Basic understanding of Windows/Mac operating systems....WindowsContract workRemote workVisa sponsorship- ...work at the intersection of IT operations and cybersecurity.... ...of experience operating as a helpdesk or security operations analyst... ...Demonstrated experience providing level 1 or level 2 helpdesk support services... ..., and troubleshooting of Windows, MacOS, or ChromeOS environments...Level 2WindowsTemporary workRemote work
- ...We're looking for a Dynamic and motivated IT Support Specialist to join our growing... ...and work hands‑on with technologies like Windows 11, Microsoft 365, Cisco Meraki, Intune, and... ...Monitor IT systems and escalate issues to Level 2 or senior team members when needed. Resolve...Level 2WindowsPermanent employmentFull timeInternship
- ...Overview We are seeking an IT Operations & Systems... ...hardware provisioning and daily helpdesk operations. Simultaneously... ...for new hires, average 2 per month. Deploy and manage Windows 365 Cloud PCs and local hardware... ...NIST 800-171 and CMMC Level 2 cybersecurity baselines....Level 2WindowsWork at officeLocal areaRemote work
$24.5 per hour
...discountResponsibilitiesDesktop Support Level 2 provides advanced technical support and... ...Active Directory and group managementManage Windows Patching and deploymentsExperience with... ...principles (DHCP, DNS)Experience supporting Mac OS and Jamf is preferred but not...Level 2WindowsHourly payLocal areaFlexible hours- LincolnIT is looking for a full-time Level I/II Desktop Support Engineer in New York, NY. You... ...support, troubleshoot issues across PC and Mac systems, and conduct software installations and updates. The ideal candidate has 2-3 years of experience, excellent communication...WindowsFull time
$20 - $22 per hour
...assignments as needed Job Purpose: Level 1 support is the first tier of... ...the Incident/Request to Level 2 support. Job Requirements:... ...networking Proficiency with Windows 10 and Mac OSX Experience managing accounts... ...Consulting Industries IT Services and IT Consulting Referrals...Level 2WindowsContract workPart timeRemote workVisa sponsorshipMonday to FridayFlexible hoursNight shiftWeekend workAfternoon shift- Help Desk Analyst - Level 2 (Mercer County, NJ / Hybrid) There will... ...include reviewing and responding to helpdesk tickets, adhering to security... ...Microsoft Teams, Office 365, Windows 11, Active Directory, Excel,... .... Experience with help desk IT policies and procedures. Responsibilities...Level 2WindowsWork at officeImmediate startRemote workMonday to Friday
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