Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Level 2 IT Helpdesk Technician — Windows & Mac

The City University of New York

City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows and macOS environments, deploying new equipment, maintaining desktop images, and mentoring Level 1 staff. #J-18808-Ljbffr The City University of New York

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Level 2 IT Helpdesk Technician — Windows & Mac in New York, NY vacancy
  •  ...advancement Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-...  .... Key Responsibilities Provide Level 2 (and advanced Level 1) technical support...  ...and resolve issues related to Windows/macOS operating systems, Microsoft 365... 
    Level 2
    Windows
    Part time
    Work at office
    Remote work
    3 days per week

    EVADE SOLUTIONS

    New York, NY
    2 days ago
  • Job Details Title: IT Help Desk Technician - Level 2 Location: New York, NY (ONSITE) About Us Effy Jewelry...  ...Troubleshoot Level 2 issues including Windows/macOS, password resets, account access...  ...education) Understanding of PC/Mac hardware, ticketing system, and troubleshooting... 
    Level 2
    Windows
    Full time
    Worldwide
    Visa sponsorship

    Austin Community College

    New York, NY
    2 days ago
  • $28 - $30 per hour

     ...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users...  ...customer service skills, and have basic knowledge of Windows and Mac environments. This is a contract position with a... 
    Level 2
    Windows
    Contract work

    Phaxis

    New York, NY
    3 days ago
  •  ...a highly motivated and customer-focused Level 2 Helpdesk Support Specialist to join our Technology...  ...more complex issues to the appropriate IT team Provide exceptional customer service...  ...Strong technical knowledge Microsoft Windows PC applications, including Office 365 Network... 
    Level 2
    Windows
    Work at office
    Remote work
    Worldwide

    Jobskey Search and Selection

    New York, NY
    2 days ago
  • $28 - $30 per hour

     ...to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role,...  ...Troubleshoot and resolve issues related to operating systems (Windows/Mac OS), business applications, and network connectivity.... 
    Level 2
    Windows
    Hourly pay
    Contract work
    Work at office
    Remote work

    Phaxis

    New York, NY
    2 days ago
  • $85k - $105k

     ...quo, we decided to fix it. National security professionals...  ...like CMMC and SOC 2. What You’ll Work on:...  ...certifications like CMMC Level 2. Shape Cape's...  ...laptops (and comfort across Windows and linux where needed)....  ...working in a ticketing/helpdesk system (e.g., Jira Service... 
    Level 2
    Windows
    Odd job
    Live in
    Work at office
    Remote work

    Cape

    New York, NY
    3 days ago
  •  ...offshore, onshore and nearshore IT services, including application...  ...Job Requirements Details: 2+ years corporate desk side support...  ...strong emphasis supporting Windows 10/11 or MacOS Experience troubleshooting...  ..., Bitlocker, SCCM, Intune and Mac Filevault What You'll Get... 
    Windows
    Work at office

    Stefanini North America and APAC

    New York, NY
    5 days ago
  • $69k - $72k

     ...for continuous learning. The IT Technician will report to the Director...  ...hardware and software issues on Windows and Mac environments ●...  ...into existing workflows (e.g., helpdesk automation, predictive maintenance...  ...) ●      Minimum 2+ years of experience in computer... 
    Windows
    Permanent employment
    Summer work
    Casual work
    Seasonal work
    Weekend work

    Just Salad

    New York, NY
    16 days ago
  • $55k - $75k

     ...: We're a NYC-based managed IT services provider serving small...  ...2009. We hire engineers and technicians who care about the work,...  ...on rotation Requirements 2+ years in field IT, helpdesk, or technical support Comfortable with Windows, Mac, basic networking Valid driver... 
    Windows
    Work at office
    Remote work
    Flexible hours

    InterDataLink, Inc.

    New York, NY
    2 days ago
  • $75k - $105k

     ...BGB Group Helpdesk Manager Our Agency BGB Group is a healthcare...  ...-day operations of the IT Helpdesk, ensuring...  ...desktops/laptops (PC & Mac), mobile devices,...  ...peripherals Troubleshoot Level 1 & 2 issues across hardware...  ...of operating systems (Windows, macOS), mobile platforms... 
    Level 2
    Windows
    Work at office
    Remote work

    BGBx

    New York, NY
    3 days ago
  • $67k - $72k

     ...Broadband is seeking a talented IT Help Desk Specialist to...  ...users and their equipment for “Level 1” break/fixes # Own new hire...  ...collaboratively with IT Support Level 2&3 Specialist on:...  ...Demonstrated proficiency with Windows operating system. ~ Demonstrated... 
    Level 2
    Windows
    Full time
    Temporary work
    Remote work

    Belden Inc

    New York, NY
    2 days ago
  • $70k

     ...continuous uptime and a smooth IT experience are central...  ...proactive, driven IT Technician to join our IT team....  ...is a fantastic entry-level opportunity for a...  ...first) and foundational Windows issues: Wi-Fi/VPN, printing...  ...: enroll and support Macs via Jamf (with Apple... 
    Windows
    Full time
    Work at office

    AlphaSights

    New York, NY
    1 day ago
  •  ...About The Position As an IT Technician, you will serve as a key member of our...  ...Set up, configure, and maintain Windows and macOS devices, peripherals,...  ...appropriate. Experience And Skills 2-5 years of experience in an IT support, helpdesk, or field technician role. Solid... 
    Windows
    Full time
    Work at office
    Remote work

    ATG Entertainment

    New York, NY
    2 days ago
  •  ...Position] Korean Bilingual IT System Administrator...  ...Our client is seeking Entry-Level System Administrator (*1-2 yrs of experience MAX) to...  ...operating system administration (Windows/Linux) -Assist with...  ...maintenance -Provide IT support / helpdesk services to internal users... 
    Level 2
    Windows
    Local area

    Cesna Recruitment

    New York, NY
    more than 2 months ago
  •  ..., and service-oriented Field Technician to join our team. This role is...  ...Provide onsite and remote Level 1/2 support for client environments...  ...replacements, and office IT moves Support onsite project...  ...client needs or maintenance windows You’re a Good Fit If You:... 
    Level 2
    Windows
    Full time
    Casual work
    Work at office
    Remote work
    Monday to Friday
    Flexible hours
    Early shift

    the Proactive Technology Group

    New York, NY
    17 days ago
  •  ...Description Technical Support Engineer – Level 2 Pro4ia is a global technology...  ...level project management skills to core IT services so clients can achieve predictable...  ...level 1 or 2. · Support for Microsoft Windows Server, MAC OS, Citrix and VMWare technologies. ·... 
    Level 2
    Windows
    Shift work

    Onit, Inc

    New York, NY
    10 days ago
  • Brooklyn Bureau of Community Services, Inc. is seeking a full-time IT Help Desk Specialist to support staff with computer, network,...  ...well under pressure. The ideal candidate will have experience in a Windows environment, familiarity with Active Directory, and basic... 
    Windows
    Full time
    Work at office

    Brooklyn Bureau of Community Services, Inc

    New York, NY
    2 days ago
  • $35 per hour

     ...Respond to support requests in the IT Helpdesk both in person and via a...  ...hardware and software Requirements 2-3+ years of experience in IT...  ...Confluence Strong OS X and Mac hardware troubleshooting experience...  ...problems with Apple and Windows products , including desktop and... 
    Windows
    Remote work

    Trilyon, Inc.

    New York, NY
    3 days ago
  •  ...Spectrum is seeking a highly motivated IT Technician to reside in our New York City...  ...be able to support/troubleshoot: Windows Server Apple laptop/desktop...  ...All applicants must have at least 2 years working in general IT and Helpdesk with at least 1-2 years’ experience... 
    Windows
    Work at office
    Local area

    Spectrum

    New York, NY
    5 days ago
  • $26.5 - $29 per hour

     ...Operations Technician National Debt Relief is seeking...  ...Responsibilities Package and ship IT equipment to remote...  ...employees. Conduct Windows OS upgrades, software...  ...of Windows OS and Mac OSX Working...  ...deal with staff at all levels. Collaborative approach... 
    Windows
    Hourly pay
    Full time
    Work at office
    Remote work

    National Debt Relief

    New York, NY
    2 days ago
  • $95k - $125k

    A leading technology company in New York City is seeking a Systems Engineer to provide Level 1 and 2 Help Desk Support for Windows and Mac devices. This role also involves core systems administration and automation scripting using Python. You will work closely with multiple... 
    Level 2
    Windows
    Work from home
    Monday to Friday

    Applecart

    New York, NY
    3 days ago
  • $80k - $100k

     ...a highly motivated IT Support Specialist...  ...maintain and optimize our Helpdesk Operations and...  ...to service level agreements (SLAs)....  ...hardware and software (Mac / HP, POS, Meeting...  ...field (preferred) 2-4 years of experience...  ...knowledge of macOS and Windows operating systems,... 
    Windows
    Full time
    Work at office
    Remote work

    Carhartt WIP (Work In Progress)

    New York, NY
    1 day ago
  • $37.5 per hour

     ...users, primarily within Mac-focused environments (90...  ...Engineer to provide first-level technical assistance to...  ...troubleshooting basic IT issues, managing service...  ...equivalent experience). 0-2 years of experience in...  ...Basic understanding of Windows/Mac operating systems.... 
    Windows
    Contract work
    Remote work
    Visa sponsorship

    Milestone Technologies, Inc.

    New York, NY
    5 days ago
  •  ...work at the intersection of IT operations and cybersecurity....  ...of experience operating as a helpdesk or security operations analyst...  ...Demonstrated experience providing level 1 or level 2 helpdesk support services...  ..., and troubleshooting of Windows, MacOS, or ChromeOS environments... 
    Level 2
    Windows
    Temporary work
    Remote work

    Facet

    New York, NY
    23 hours ago
  •  ...We're looking for a Dynamic and motivated IT Support Specialist to join our growing...  ...and work hands‑on with technologies like Windows 11, Microsoft 365, Cisco Meraki, Intune, and...  ...Monitor IT systems and escalate issues to Level 2 or senior team members when needed. Resolve... 
    Level 2
    Windows
    Permanent employment
    Full time
    Internship

    Platinum Global Talent Solutions Ltd.

    New York, NY
    a month ago
  •  ...Overview We are seeking an IT Operations & Systems...  ...hardware provisioning and daily helpdesk operations. Simultaneously...  ...for new hires, average 2 per month. Deploy and manage Windows 365 Cloud PCs and local hardware...  ...NIST 800-171 and CMMC Level 2 cybersecurity baselines.... 
    Level 2
    Windows
    Work at office
    Local area
    Remote work

    NANO Nuclear Energy Inc. (NASDAQ: NNE)

    New York, NY
    22 hours ago
  • $24.5 per hour

     ...discountResponsibilitiesDesktop Support Level 2 provides advanced technical support and...  ...Active Directory and group managementManage Windows Patching and deploymentsExperience with...  ...principles (DHCP, DNS)Experience supporting Mac OS and Jamf is preferred but not... 
    Level 2
    Windows
    Hourly pay
    Local area
    Flexible hours

    Spencer Gifts

    Egg Harbor, NJ
    15 hours ago
  • LincolnIT is looking for a full-time Level I/II Desktop Support Engineer in New York, NY. You...  ...support, troubleshoot issues across PC and Mac systems, and conduct software installations and updates. The ideal candidate has 2-3 years of experience, excellent communication... 
    Windows
    Full time

    LincolnIT

    New York, NY
    3 days ago
  • $20 - $22 per hour

     ...assignments as needed Job Purpose: Level 1 support is the first tier of...  ...the Incident/Request to Level 2 support. Job Requirements:...  ...networking Proficiency with Windows 10 and Mac OSX Experience managing accounts...  ...Consulting Industries IT Services and IT Consulting Referrals... 
    Level 2
    Windows
    Contract work
    Part time
    Remote work
    Visa sponsorship
    Monday to Friday
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Milestone Technologies, Inc.

    New York, NY
    1 day ago
  • Help Desk Analyst - Level 2 (Mercer County, NJ / Hybrid) There will...  ...include reviewing and responding to helpdesk tickets, adhering to security...  ...Microsoft Teams, Office 365, Windows 11, Active Directory, Excel,...  .... Experience with help desk IT policies and procedures. Responsibilities... 
    Level 2
    Windows
    Work at office
    Immediate start
    Remote work
    Monday to Friday

    STI

    New York, NY
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Level 2 IT Helpdesk Technician — Windows & Mac. Be the first to apply!