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Level 2 IT Helpdesk Technician — Windows & Mac

The City University of New York

City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows and macOS environments, deploying new equipment, maintaining desktop images, and mentoring Level 1 staff. #J-18808-Ljbffr The City University of New York

Vacancy posted 3 days ago
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