Level 2 IT Helpdesk Technician — Windows & Mac
The City University of New York
City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows and macOS environments, deploying new equipment, maintaining desktop images, and mentoring Level 1 staff. #J-18808-Ljbffr The City University of New York
- ...advancement Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-... .... Key Responsibilities Provide Level 2 (and advanced Level 1) technical support... ...and resolve issues related to Windows/macOS operating systems, Microsoft 365...Level 2WindowsPart timeWork at officeRemote work3 days per week
- Job Details Title: IT Help Desk Technician - Level 2 Location: New York, NY (ONSITE) About Us Effy Jewelry... ...Troubleshoot Level 2 issues including Windows/macOS, password resets, account access... ...education) Understanding of PC/Mac hardware, ticketing system, and troubleshooting...Level 2WindowsFull timeWorldwideVisa sponsorship
$28 - $30 per hour
...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users... ...customer service skills, and have basic knowledge of Windows and Mac environments. This is a contract position with a...Level 2WindowsContract work- ...a highly motivated and customer-focused Level 2 Helpdesk Support Specialist to join our Technology... ...more complex issues to the appropriate IT team Provide exceptional customer service... ...Strong technical knowledge Microsoft Windows PC applications, including Office 365 Network...Level 2WindowsWork at officeRemote workWorldwide
$28 - $30 per hour
...to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role,... ...Troubleshoot and resolve issues related to operating systems (Windows/Mac OS), business applications, and network connectivity....Level 2WindowsHourly payContract workWork at officeRemote work- ...Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2 technical issues (password resets,... ...Minimum): 1–2 years technical support, IT helpdesk, or customer-facing troubleshooting. Experience... ...basics, or operating systems (Windows, macOS, Linux). Strong written and verbal...Level 2WindowsFull timeRemote workShift workWeekend work
- Fahrenheit IT is seeking an IT Desktop Support specialist in New York, NY. The role requires providing hardware, software, and network... ...issues using an Incident Management System, collaborating with helpdesk peers, and managing a small inventory of replacement PCs. A...Windows
$35 per hour
...Our client is seeking a skilled Level 2 Desktop Support Technician to provide advanced technical support in... ...role focuses on delivering high-quality IT support to employees in a large... ...Responsibilities: Provide Tier 2 support for Windows-based desktops, laptops, and...Level 2Windows$40 per hour
...of experience supporting both Mac and Windows enterprise environments (over... ...is highly preferred. The Mac IT Operations Specialist (L2) provides... ...specialized skills or higher-level administrative permissions to... ...Desktop Support at Tier 2 levels as well as being an active...WindowsWork at officeLocal area$55k - $75k
...: We're a NYC-based managed IT services provider serving small... ...2009. We hire engineers and technicians who care about the work,... ...on rotation Requirements 2+ years in field IT, helpdesk, or technical support Comfortable with Windows, Mac, basic networking Valid driver...WindowsWork at officeRemote workFlexible hours$75k - $105k
...Position Overview The Helpdesk Manager is responsible... ...-day operations of the IT Helpdesk, ensuring timely... ...desktops/laptops (PC & Mac), mobile devices, telephones... ...Troubleshoot Level 1 & 2 issues across hardware... ...of operating systems (Windows, macOS), mobile platforms...Level 2WindowsWork at officeRemote work- ...W2 candidates Responsibilities Provide Level 1-2 support for desktops, laptops, printers, and mobile devices. Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, VPN.... ...resolve issues. Required Skills 3-6 years in Helpdesk/Desktop/Network/Application Support....Level 2WindowsLocal area
- QUINTESSENTIAL BRANDS UK GROUP LTD is seeking a Helpdesk Support role located at JFK International Airport Terminal 8. Responsibilities include providing IT support through in-person, phone, and remote assistance, maintaining ticketing systems, and managing software and...WindowsRemote workNight shift
- ...IT Specialist New York, New York, United States... ...requests, managing IT Helpdesk, troubleshooting and maintenance... ...preferred. At least 2 years of experience in... ...in Network/TCP IP/Windows/Mac. Personal Attributes:... ...self-starter with a high level of drive. Self-...WindowsWork at office
- ...About The Position As an IT Technician, you will serve as a key member of our... ...Set up, configure, and maintain Windows and macOS devices, peripherals,... ...appropriate. Experience And Skills 2-5 years of experience in an IT support, helpdesk, or field technician role. Solid...WindowsFull timeWork at officeRemote work
- ...troubleshoot systems including Macs, PCs, Windows 10, macOS, Google Workspace, wireless... ...and troubleshoot issues at level 2 or level 3. Ensure compliance with IT policies and regulations. Manage... ...system administration or senior helpdesk roles. Experience in finance or...Level 2WindowsLocal areaRemote work
$20.38 - $25.4 per hour
...Summary Responsible for providing Level 1 and 2 support to end-users... ...Reports to the Director of IT Support Services. Essential... ...to end users. Support covers Windows & Mac operating systems & hardware... ...and meetings. Works with AV technician collaboratively if more help...Level 2WindowsWork experience placementH1bLocal areaRemote workVisa sponsorshipWork visaFlexible hours$38 per hour
...impact! Job Description: Senior IT Support Specialist Location: Queens... ...-service ticketing systems Provide Level 1 and Level 2 technical support for end users Troubleshoot... ...issues ~ Advanced knowledge of Windows operating systems (Windows 10 Enterprise...Level 2WindowsHourly payFull timeTemporary workWork at officeRemote workMonday to Friday$35 per hour
...Respond to support requests in the IT Helpdesk both in person and via a... ...hardware and software Requirements 2-3+ years of experience in IT... ...Confluence Strong OS X and Mac hardware troubleshooting experience... ...problems with Apple and Windows products , including desktop and...WindowsRemote work- ...in the world. Title : IT Support Specialist... ...problems with Apple and Windows products, including desktop... ...support requests in the IT Helpdesk both in person and via... ...REQUIREMENTS 2-3+ years of experience... ...Confluence Strong OS X and Mac hardware troubleshooting...WindowsContract workWork at officeRemote work
- ...firm in New York is seeking an experienced IT Support Specialist. The role involves troubleshooting... ...hardware and software issues for Apple and Windows products, assisting employees with AV... ...managing inventory. Candidates should have 2-3+ years in IT support, experience with...Windows
- Korean Bilingual IT System Administrator Location: New York... ...client is seeking Entry‑Level System Administrator (*1-2 yrs of experience MAX) to... ...operating system administration (Windows/Linux) Assist with... ...maintenance Provide IT support / helpdesk services to internal users...Level 2WindowsLocal area
- ...install and troubleshoot hardware, offer training, and support complex technical issues. The ideal candidate will have over 3 years of IT support experience and a Bachelor's degree in a relevant field. A knowledge of cybersecurity best practices is essential. #J-18808-...Windows
- 6AM City, LLC is seeking an IT Helpdesk technician to provide frontline support for employees in a fast-paced New York environment. You will... ...hardware and software issues, install and maintain Windows and Mac systems, and assist with peripheral devices such as printers...Windows
$95k - $125k
A leading technology company in New York City is seeking a Systems Engineer to provide Level 1 and 2 Help Desk Support for Windows and Mac devices. This role also involves core systems administration and automation scripting using Python. You will work closely with multiple...Level 2WindowsWork from homeMonday to Friday$80k - $100k
...a highly motivated IT Support Specialist... ...maintain and optimize our Helpdesk Operations and... ...to service level agreements (SLAs).... ...hardware and software (Mac / HP, POS, Meeting... ...field (preferred) 2-4 years of experience... ...knowledge of macOS and Windows operating systems,...WindowsFull timeWork at officeRemote work- ...Specialist II in Alpharetta, GA. This role involves providing Level 2 onsite support for Windows and macOS laptops, managing device lifecycles, and... ...excellent opportunity for someone looking to develop their IT support career in a dynamic team. #J-18808-Ljbffr Ports NorthLevel 2Windows
- ...Specialists (NYCBS) is seeking a Senior IT Support Specialist to join our IT team across... ...contact for technical issues, delivering Level 1-2 support, and maintaining operations... ...requires 3+ years in IT support, strong Windows and AD skills, and a focus on exceptional...Level 2Windows
$20 - $22 per hour
...assignments as needed Job Purpose: Level 1 support is the first tier of... ...the Incident/Request to Level 2 support. Job Requirements:... ...networking Proficiency with Windows 10 and Mac OSX Experience managing accounts... ...Consulting Industries IT Services and IT Consulting Referrals...Level 2WindowsContract workPart timeRemote workVisa sponsorshipMonday to FridayFlexible hoursNight shiftWeekend workAfternoon shift$45k - $60k
...remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink... ...since 2009. We hire engineers and technicians who care about the work,... ...Responsibilities Provide tier 1 and tier 2 helpdesk support via phone, email, and remote...WindowsWork at officeRemote workFlexible hours
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