Level 2 IT Helpdesk Technician — Windows & Mac
The City University of New York
City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows and macOS environments, deploying new equipment, maintaining desktop images, and mentoring Level 1 staff. #J-18808-Ljbffr The City University of New York
- ...Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-based... .... Key Responsibilities Provide Level 2 (and advanced Level 1) technical support... ...Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365...Level 2WindowsPart timeWork at officeRemote work3 days per week
$28 - $30 per hour
A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and... ...service skills, and have basic knowledge of Windows and Mac environments. This is a contract position with a competitive...Level 2WindowsContract work- ...IT Specialist New York, New York, United States Job Summary We are seeking... ...a highly motivated and customer-focused Level 2 Helpdesk Support Specialist to join our Technology... ...Technical Knowledge Microsoft Windows PC applications, including Office 365...Level 2WindowsWork at officeRemote workWorldwide
$28 - $30 per hour
...to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role,... ...and resolve issues related to operating systems (Windows/Mac OS), business applications, and network connectivity. Escalate...Level 2WindowsHourly payContract workWork at officeRemote work- Helpt is hiring for a full-time on-shore helpdesk role. You’ll deliver friendly, professional service, handle inbound calls, tickets... ...tech issues with clear communication and empathy, using your Windows and Mac OS skills, and you’ll join a fast-paced, 24x7 team that...WindowsFull timeShift workNight shiftAfternoon shift
$40 per hour
...of experience supporting both Mac and Windows enterprise environments (over... ...highly preferred. The Mac IT Operations Specialist (L2) provides... ...specialized skills or higher-level administrative permissions to... ...Desktop Support at Tier 2 levels as well as being in an...WindowsContract workWork at officeLocal areaVisa sponsorship$22 per hour
...disciplined, dependable, responsible, detail-oriented, IT-savvy "people person" for a 40-hour Friday-Monday Level 2 Help Desk Tech position in the exciting... ...required for this position. Our systems run on both Windows and Linux. Experience with installing and troubleshooting...Level 2WindowsHourly payFull timeRemote workWork from homeWeekend work- ...open rebellion against the IT grain. We do Technology. Differently... ...K. Job Overview As a Level 2 Support Specialist , you... ...various operating systems (Windows, MacOS, Linux (bonus)).... ...~2 years’ experience in a helpdesk/support technician role. Benefits:...Level 2WindowsFull timeWork at officeLocal areaRemote workNight shift
$69k - $72k
...for continuous learning. The IT Technician will report to the Director... ...hardware and software issues on Windows and Mac environments • Proactively... ...existing workflows (e.g., helpdesk automation, predictive... ...Bachelor's preferred) • Minimum 2+ years of experience in...WindowsPermanent employmentSummer workCasual workSeasonal workWeekend work$55k - $75k
...: We're a NYC-based managed IT services provider serving small... ...2009. We hire engineers and technicians who care about the work,... ...on rotation Requirements 2+ years in field IT, helpdesk, or technical support Comfortable with Windows, Mac, basic networking Valid driver...WindowsWork at officeRemote workFlexible hours- ...Must Habve CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our... ...for but not limited to: Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices...Level 2WindowsWork at officeLocal areaRemote work
- ...IT Specialist New York, New York, United States... ...requests, managing IT Helpdesk, troubleshooting and maintenance... ...preferred. At least 2 years of experience in... ...in Network/TCP IP/Windows/Mac. Personal Attributes:... ...self-starter with a high level of drive. Self-...WindowsWork at office
- ...This role is a hands-on IT support position focused on helping employees with day-to-day technology issues. The helpdesk technician will support laptops, devices, SaaS applications, onboarding... ...-related issues. Support macOS and Windows devices. Provision, configure,...WindowsImmediate startRemote workFlexible hours
$18 - $20 per hour
...environments. Handle incoming helpdesk calls, support tickets, and service... ...to users with different levels of technical knowledge. Deliver... ...Support users working with modern Windows and macOS operating systems,... ...diagnose and resolve common IT issues. Previous experience working...WindowsHourly payRemote workWork from homeMonday to FridayFlexible hoursShift workNight shiftAfternoon shift- Digacore is seeking an IT Technician for a primarily remote helpdesk role. You will support a pod of clients remotely... .... The ideal candidate will have 2-4 years of hands-on IT support, basic... ...knowledge, and experience with Windows 365. You will communicate with end...WindowsRemote job
$60k - $70k
### IT Helpdesk Technician**Role:** Information Technology Helpdesk Technician **Location:** Manhattan... ...*Requirements:*** Previous experience (2+ years) within IT Support, Helpdesk or... ...SaaS Support, Okta, Google Workspace, Windows Support, Device Management, User Support...WindowsPermanent employmentWork at office- IT Technician At Digacore, you're joining a fast-paced MSP where... ...remote role on our helpdesk, supporting a pod of clients... ...cleanup. Troubleshoot Windows, Active Directory, and... ...end users (including C-level executives), keeping... ...Job Qualifications: 2-4 years of hands-on IT...WindowsRemote work
- ...Spectrum is seeking a highly motivated IT Technician to reside in our New York City... ...be able to support/troubleshoot: Windows Server Apple laptop/desktop... ...All applicants must have at least 2 years working in general IT and Helpdesk with at least 1-2 years’ experience...WindowsWork at officeLocal area
$30 - $38 per hour
...advocacy organization is seeking an IT Technician to provide first-tier support... ...Serve as the first-tier level of support for computing or... ...desktop support experience 1-2 years of networking experience... ...applications including Windows, Mac OS, and Microsoft Office 365...WindowsWork at officeLocal areaRemote work- ...About us RoundTable Technology is a growing IT company offering premier managed IT... ...years of work history with an MSP providing Level 2/3 support with knowledge across a wide... .../ Google / O365) Server environments (Windows and Mac servers) Active Directory, O365...Level 2WindowsWork experience placementRemote workWork from home
- ...in the world. Title : IT Support Specialist Location... ...problems with Apple and Windows products, including... ...support requests in the IT Helpdesk both in person and via... ...experience REQUIREMENTS 2-3+ years of experience... ...Confluence Strong OS X and Mac hardware troubleshooting...WindowsContract workWork at officeRemote work
- ...Configure, deploy, and support IT systems, software, and services. Provide Level 1 and Level 2 technical support to clients.... ...supporting client onboarding, helpdesk, or IT services environments. Experience... .... Strong understanding of Windows, Microsoft 365, and networking...Level 2WindowsFull timeRemote work
$80k - $100k
...a highly motivated IT Support Specialist... ...maintain and optimize our Helpdesk Operations and... ...to service level agreements (SLAs).... ...hardware and software (Mac / HP, POS, Meeting... ...field (preferred) 2-4 years of experience... ...knowledge of macOS and Windows operating systems,...WindowsFull timeWork at officeRemote work$65k - $80k
...lies in crafting and implementing IT solutions that propel our... ...in computer networking, NOC, or helpdesk environments, along with the ability... ...operating systems, including Windows Desktop and Server OS, macOS,... ...assignment. Desired Qualifications 2+ years of experience working...Level 2WindowsLocal areaRemote workFlexible hoursShift workNight shiftAfternoon shift$20 - $25 per hour
...Inc. | MBA The Onsite IT Support Engineer... ...Diagnose and resolve first-level issues related to... ..., operating systems (Windows, macOS, Linux), software... ...of support (Tier 2/3) when necessary. Collaborate... ...- Help Desk Support Technician Associate IT Helpdesk Specialist (New York)...Level 2WindowsContract workMonday to Friday$74.8k - $130.9k
...Description: Parsons is looking for an amazingly talented IT Support Level 2 Specialist to join our team! In this role you will get to... ...platforms and not internal Parsons IT systems, including: Windows 11 environments and Dell laptops. Cisco Meraki infrastructure...Level 2WindowsInternshipLocal areaWorldwideFlexible hours- ...investment firm, is seeking an IT Support Analyst to join their... ...via email and/or through the helpdesk ticketing system. Provide... ...Dallas business hours. Provide Level 1/Level 2 support for hardware (desktops... ...software systems (VMWare, Windows, Microsoft Office, SharePoint...Level 2WindowsWork at officeRemote workHome office
- Intrinsicamerica is seeking a Level 2 Engineer for our Service Desk to provide escalated remote support to customers. You’ll troubleshoot macOS, Windows, M365, and Google Workspace, acting as a crucial escalation point and keeping ticket documentation up to date. You will...Level 2WindowsRemote work
- ...computing industry, is seeking an Audio/Visual/IT Technical Specialist for on-site support.... ...ideal candidate would have an Associates level college degree in a technology related... ...on the IT & AV infrastructure · 30+ Windows, Mac and Linux servers · Innovation Gallery...WindowsFull timeTemporary work
$45k - $60k
...remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink... ...since 2009. We hire engineers and technicians who care about the work,... ...Responsibilities Provide tier 1 and tier 2 helpdesk support via phone, email, and remote...WindowsWork at officeRemote workFlexible hours
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