Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Level 2 IT Helpdesk Technician — Windows & Mac

The City University of New York

City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will provide advanced technical support, resolve complex issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows and macOS environments, deploying new equipment, maintaining desktop images, and mentoring Level 1 staff. #J-18808-Ljbffr The City University of New York

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Level 2 IT Helpdesk Technician — Windows & Mac in New York, NY vacancy
  •  ...Description Job Description Experienced IT Helpdesk Technician Part-Time position   Job...  ...Key Responsibilities Provide Level 2 (and advanced Level 1) technical support...  ...Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365... 
    Level 2
    Windows
    Part time
    Work at office
    Remote work
    3 days per week

    Evade Solutions Inc

    New York, NY
    8 days ago
  • $28 - $30 per hour

    A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and...  ...service skills, and have basic knowledge of Windows and Mac environments. This is a contract position with a competitive... 
    Level 2
    Windows
    Contract work

    Phaxis

    New York, NY
    5 days ago
  • $85k - $105k

     ...status quo, we decided to fix it. National security professionals...  ...on certifications like CMMC Level 2. Shape Cape's physical IT...  ...macOS laptops (and comfort across Windows and linux where needed). ~...  ...working in a ticketing/helpdesk system (e.g., Jira Service Management... 
    Level 2
    Windows
    Odd job
    Live in
    Work at office
    Remote work

    Cape

    New York, NY
    5 days ago
  • $28 - $30 per hour

     ...to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role,...  ...and resolve issues related to operating systems (Windows/Mac OS), business applications, and network connectivity. Escalate... 
    Level 2
    Windows
    Hourly pay
    Contract work
    Work at office
    Remote work

    Phaxis

    New York, NY
    2 days ago
  •  ...open rebellion against the IT grain. We do Technology. Differently...  ..., 401K. Job Overview As a Level 2 Support Specialist , you...  ...various operating systems (Windows, MacOS, Linux (bonus))....  ...required. 2 years' experience in a helpdesk/support technician role. Benefits Comprehensive... 
    Level 2
    Windows
    Work at office
    Local area
    Remote work
    Night shift

    SugarShot

    New York, NY
    2 days ago
  •  ...communities we serve, Commonpoint is hiring a IT Support Specialist situated within the...  ...hired as IT Support Specialist will be Level 1 and 2 Helpdesk Support. This role reports directly to...  ..., configuration, and administration of Windows desktops and servers in a network... 
    Level 2
    Windows
    Seasonal work
    Afternoon shift

    Commonpoint

    New York, NY
    5 days ago
  • $55k - $75k

     ...: We're a NYC-based managed IT services provider serving small...  ...2009. We hire engineers and technicians who care about the work,...  ...on rotation Requirements 2+ years in field IT, helpdesk, or technical support Comfortable with Windows, Mac, basic networking Valid driver... 
    Windows
    Work at office
    Remote work
    Flexible hours

    InterDataLink, Inc.

    New York, NY
    3 days ago
  • $69k - $72k

     ...IT Technician Just Salad is seeking a proactive, detail-oriented,...  ...hardware and software issues on Windows and Mac environments Proactively...  ...existing workflows (e.g., helpdesk automation, predictive maintenance...  ...'s preferred) Minimum 2+ years of experience in... 
    Windows
    Permanent employment
    Summer work
    Casual work
    Seasonal work
    Weekend work

    Just Salad

    New York, NY
    5 days ago
  • $360k - $420k

     ...efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million...  ...America. Position Summary The IT Support Specialist is part of our...  ...to manage multiple high-level tasks under pressure Essential...  ...assistance for items escalated to level 2 help desk support. Answer... 
    Level 2
    Windows

    GoodLeap

    New York, NY
    6 days ago
  • $25.4 - $40.18 per hour

     ...futuresThe Desktop Support Technician's role is to support...  ...and maintenance of all Windows and Linux servers. In-...  ...users with any logged IT related incident when called...  ...desktop service levels.Collaborate with Technology...  ...software.Assist at helpdesk during staff shortage occurrences... 
    Level 2
    Windows
    Hourly pay
    Permanent employment
    Temporary work
    Local area
    Immediate start
    Remote work
    Flexible hours

    Municipal Credit Union

    New York, NY
    3 days ago
  •  ...Spectrum is seeking a highly motivated IT Technician to reside in our New York City...  ...be able to support/troubleshoot: Windows Server Apple laptop/desktop...  ...All applicants must have at least 2 years working in general IT and Helpdesk with at least 1-2 years’ experience... 
    Windows
    Work at office
    Local area

    Spectrum Services

    New York, NY
    6 days ago
  • About The Position As an IT Technician, you will serve as a key member of our...  ...Set up, configure, and maintain Windows and macOS devices, peripherals,...  ...appropriate. Experience And Skills 2-5 years of experience in an IT support, helpdesk, or field technician role.... 
    Windows
    Full time
    Work at office
    Remote work

    ATG Entertainment USA

    New York, NY
    3 days ago
  •  ...seeking an Operations Technician to join our growing technology...  ...Package and ship IT equipment to remote employees...  ...employees. Conduct Windows OS upgrades, software...  ...comprised of Windows OS and Mac OSX Working knowledge...  ...deal with staff at all levels. Collaborative approach... 
    Windows
    Hourly pay
    Full time
    Work at office
    Remote work

    National Debt Relief

    New York, NY
    3 days ago
  • Allegheny Millwork is seeking a Helpdesk Support Technician to provide first- and second-line IT support across our organization, handling end-user hardware, software...  ...-on experience with Microsoft 365, Entra ID, Windows 11, Intune, and basic network troubleshooting while... 
    Windows

    Allegheny Millwork

    New York, NY
    6 days ago
  •  ..., and service-oriented Field Technician to join our team. This role is...  ...Provide onsite and remote Level 1/2 support for client environments...  ...replacements, and office IT moves Support onsite project...  ...client needs or maintenance windows You’re a Good Fit If You:... 
    Level 2
    Windows
    Full time
    Casual work
    Work at office
    Remote work
    Monday to Friday
    Flexible hours
    Early shift

    the Proactive Technology Group

    New York, NY
    a month ago
  •  ...Position] Korean Bilingual IT System Administrator...  ...Our client is seeking Entry-Level System Administrator (*1-2 yrs of experience MAX) to...  ...operating system administration (Windows/Linux) -Assist with...  ...maintenance -Provide IT support / helpdesk services to internal users... 
    Level 2
    Windows
    Local area

    Cesna Recruitment

    New York, NY
    a month ago
  •  ...Description Technical Support Engineer – Level 2 Pro4ia is a global technology...  ...level project management skills to core IT services so clients can achieve predictable...  ...level 1 or 2. · Support for Microsoft Windows Server, MAC OS, Citrix and VMWare technologies. ·... 
    Level 2
    Windows
    Shift work

    Onit, Inc

    New York, NY
    a month ago
  • $35 per hour

     ...Respond to support requests in the IT Helpdesk both in person and via a...  ...hardware and software Requirements 2-3+ years of experience in IT...  ...Confluence Strong OS X and Mac hardware troubleshooting...  ...software problems with Apple and Windows products , including desktop and... 
    Windows
    Remote work

    Trilyon, Inc.

    New York, NY
    5 days ago
  • $80k - $100k

     ...a highly motivated IT Support Specialist...  ...maintain and optimize our Helpdesk Operations and...  ...to service level agreements (SLAs)....  ...hardware and software (Mac / HP, POS, Meeting...  ...field (preferred) 2-4 years of experience...  ...knowledge of macOS and Windows operating systems,... 
    Windows
    Full time
    Work at office
    Remote work

    Carhartt WIP (Work In Progress)

    New York, NY
    2 days ago
  • $15 - $25 per hour

     ...time with expert knowledge with PCs…MAC knowledge is a plus.Must be comfortable with:. . Windows troubleshoot and installation...  ...learn. Pay will be determined on level of knowledge.. . Experience: Required...  ...start! About NYPC Geeks: IT services company started in 2010... 
    Windows
    Hourly pay
    Full time
    Part time
    Immediate start
    Remote work
    Monday to Friday

    NYPC Geeks

    New York, NY
    5 hours ago
  • $20 - $25 per hour

     ...Inc. | MBA The Onsite IT Support Engineer...  ...Diagnose and resolve first-level issues related to...  ..., operating systems (Windows, macOS, Linux), software...  ...of support (Tier 2/3) when necessary. Collaborate...  ...- Help Desk Support Technician Associate IT Helpdesk Specialist (New York)... 
    Level 2
    Windows
    Contract work
    Monday to Friday

    Visionet Systems Inc.

    New York, NY
    2 days ago
  • $74.8k - $130.9k

     ...Description: Parsons is looking for an amazingly talented IT Support Level 2 Specialist to join our team! In this role you will get to...  ...platforms and not internal Parsons IT systems, including: Windows 11 environments and Dell laptops. Cisco Meraki infrastructure... 
    Level 2
    Windows
    Full time
    Internship
    Flexible hours

    Parsons Corporation

    New York, NY
    4 days ago
  • $45k - $60k

     ...remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink...  ...since 2009. We hire engineers and technicians who care about the work,...  ...Responsibilities Provide tier 1 and tier 2 helpdesk support via phone, email, and remote... 
    Windows
    Work at office
    Remote work
    Flexible hours

    InterDataLink, Inc.

    New York, NY
    3 days ago
  • $90k

     ...We're looking for a Dynamic and motivated IT Support Specialist to join our growing team...  ..., and work handson with technologies like Windows 11, Microsoft 365, Cisco Meraki, Intune,...  ...Monitor IT systems and elevate issues to Level 2 or senior team members when needed. Resolve... 
    Level 2
    Windows
    Permanent employment
    Full time
    Internship

    NPAworldwide

    New York, NY
    2 days ago
  •  ...a CUI VDI environment, Window systems and images, technical...  ...Mid-Senior level Citrix VDI Architect will...  ...responsible for providing level-2 and level-3 technical support...  ...as intended * Handling IT- VDI related requests or...  ...received by client helpdesk * Ensuring all Citrix platform... 
    Level 2
    Windows
    Contract work
    Temporary work
    Remote work
    Flexible hours

    DATASOFT TECHNOLOGIES

    New York, NY
    5 days ago
  • $25 - $29 per hour

     ...support for 1700+ users with issues involving Windows 11, Active Directory, MS Office 2016/365,...  ...support and 10% floor/desktop support.It is a 35 hour work week. (Lunch is not...  ...be reviewed using AI tools.Job SummaryJob number: JP-006272511Profession: Helpdesk/Desktop
    Windows
    Contract work
    Temporary work
    Remote work

    TEKsystems

    New York, NY
    17 hours ago
  • $67k - $72k

    A leading IT service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot technical issues, and provide effective solutions. The ideal candidate should possess excellent PC troubleshooting abilities and... 
    Level 2
    Full time

    Techworks Consulting, Inc.

    New York, NY
    6 days ago
  •  ...IT Help Desk Technician II The IT Help Desk Technician II serves as an advanced technical resource...  ...escalated support tickets from level one technician while ensuring timely communication...  ...roles. Strong knowledge of Microsoft Windows and macOS operating systems.... 
    Windows
    For contractors
    Local area
    Remote work
    Weekend work
    Afternoon shift
    Early shift

    Jazz at Lincoln Center

    New York, NY
    5 days ago
  • $24.5 per hour

     ...discountResponsibilitiesDesktop Support Level 2 provides advanced technical support and...  ...Active Directory and group managementManage Windows Patching and deploymentsExperience with...  ...principles (DHCP, DNS)Experience supporting Mac OS and Jamf is preferred but not... 
    Level 2
    Windows
    Hourly pay
    Local area
    Flexible hours

    Spencer Gifts

    Bargaintown, NJ
    3 days ago
  •  ...lifecycle of Linux/Unix Systems (i.e., Apple Mac OS/iOS). Provide systems support...  .... Act as tier three support for HelpDesk. Support Gmail configuration and...  ...Apple DEP, JAMF Pro/Cloud, and Windows Server. Use IT Service Management software to manage... 
    Windows
    Work at office

    3B Staffing LLC

    New York, NY
    15 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Level 2 IT Helpdesk Technician — Windows & Mac. Be the first to apply!