IT Field Technician

Hands-on hardware, network, and end-user support across the NY/NJ metro. Drive own vehicle, get paid for travel time. About InterDataLink: We're a NYC-based managed IT services provider serving small and mid-sized businesses across the NY/NJ metro since 2009. We hire engineers and technicians who care about the work, communicate clearly, and treat clients well. Our team includes senior network engineers, cloud architects, cybersecurity specialists, and field technicians. The IT Field Technician role is hybrid (mix of remote, on-site at our office, and client visits as appropriate). Reports to the Director of Engineering. Responsibilities Travel to client sites across Manhattan, Queens, Brooklyn, Long Island, and Northern NJ Diagnose and resolve hardware, network, and software issues on-site Install and configure desktops, laptops, servers, network equipment Provide white-glove service to executive and end-user clients Document work, update tickets, communicate clearly with team Some after-hours coverage on rotation Requirements 2+ years in field IT, helpdesk, or technical support Comfortable with Windows, Mac, basic networking Valid driver's license and willingness to drive to client sites Customer-facing presence — professional, clear communicator CompTIA A+ or equivalent certification preferred Lift up to 40 lbs (server rack work) Compensation and Benefits $55,000 - $75,000 + mileage reimbursement. Plus health/dental/vision, 401(k) with match, paid certifications, and flexible schedule. #J-18808-Ljbffr InterDataLink, Inc.