IT Field Technician
$60k - $75kBowman Williams
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $75,000.00/yr Additional compensation types Annual Bonus IT Field Technician | MSP | Brooklyn, NY We7re a growing MSP looking for a reliable IT Field Technician with 2+ years of MSP experience to deliver hands-on support across our Brooklyn HQ and local client sites. This role is perfect for someone whoull between troubleshooting tickets, supporting Microsoft 365, and tackling networking challenges — all while building trusted client relationships. What Youll Do: Provide Level 1 support for desktops, laptops, mobile devices, and printers Troubleshoot Microsoft 365 & Active Directory issues (accounts, groups, policies) Resolve networking issues (wired/wireless, VPN, firewalls, switches, APs) Support VOIP systems (RingCentral setup & troubleshooting) Document work in ticketing system and communicate clearly with end users Travel to client sites as needed (mileage reimbursed) What You Bring: 2+ years of MSP experience (must-have) Strong skills with Microsoft 365, Windows OS, Active Directory Basic networking knowledge (Fortinet, Cisco, SonicWall, Ubiquiti a plus) Valid driver’s license and personal vehicle 401K with 4% match Growth-focused environment with diverse client exposure Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Bowman Williams
Vacancy posted 3 days ago
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