IAD Ramp Services Supervisor

Aviation Ramp Service Supervisor

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides ground handling, cargo handling, and passenger services to over 300 million passengers annually. Our mission is simple "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary: To efficiently manage and direct ramp activities to deliver high quality products/services to our customers. The expected pay rate is $23.50/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match, paid vacation time, sick time, and company paid holidays.

Your activities:

• Supervise and manage staff to deliver excellent customer service
• Maintain applicable safety and performance standards
• Develop and build good relations with customers and airport authorities
• Report irregularities and take appropriate action
• Participate and contribute to internal and customer meetings
• Conduct daily shift briefings
• Conduct safety meetings/briefings
• Liaise with OCC regarding daily workforce requirements
• Perform daily/weekly audits
• Build and maintain good management/workforce relations
• Ensure workforce adherence to company policies and procedures
• Responsible for quality, health, safety, and environmental activities at the station with an objective of reducing employee injuries, aircraft and equipment damage
• Other duties as assigned

Your profile:

• High school diploma or equivalent preferred
• Minimum one year experience in ramp service or related field
• Ability to work in a team environment
• Knowledge about operation of ground service equipment
• Must possess strong organizational and multi-tasking skills
• Effective verbal and written communication skills
• Must be able to work in all weather conditions
• Valid unrestricted provincial driver's license, DA and transport security clearance
• Flexible work schedule including evenings, weekends and holidays

What we offer:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.