Senior Contact Center Architect: Cloud, AI & Automation
Insight Global
Insight Global is seeking a Senior Contact Center Architect to design and evolve enterprise contact center platforms in Cincinnati, Ohio. You will modernize solutions focusing on voice and digital channels, mentor junior engineers, and participate in Agile delivery. The ideal candidate has over 8 years of experience in contact center engineering, strong problem-solving capabilities, and hands-on expertise with NICE. The role offers opportunities for technological innovation and improving customer engagement. #J-18808-Ljbffr Insight Global
Vacancy posted 4 days ago
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