Route Security Specialist

Job DescriptionJob DescriptionJob Title: Route Security SpecialistLocation: IllinoisEmployment Type: Full-time, On-siteAs a route security specialist you will travel to location serviced by Elite Gaming LLC and service video gaming terminals as well as redemption terminals.Requirements:21 years or olderHigh School diploma or GED equivalentValid drivers licenseTerminal handlers license or willingness to submit an application for one(please note there is an extensive background check to receive a license) which we will assist in.Preferred Qualifications:PERC cardFCC cardFormer Military/LEOAspiring LEO'sPay range varies based on experience and qualificationsEmployee Responsibilities for Cash Handling and Slot Machine Collections1. Preparation and SecurityVerify identification and sign in at designated collection areas before starting the collection process.Retrieve required tools, keys, and access cards securely.Conduct pre-shift checks to ensure all equipment and cash handling tools are accounted for and in proper working order.Follow security protocols, including operating in pairs or teams during cash handling to minimize risk and ensure accountability.2. Slot Machine CollectionsCollect cash and tickets from slot machines in accordance with the organization's schedule and procedures.Use the proper collection cart or secured bag for transporting cash and other assets.Record slot machine numbers and the amounts collected accurately in a log or collection system.Ensure all slot machines are securely locked after collection.3. Cash HandlingFollow standard counting procedures in a secured count room to reconcile amounts collected with system records.Operate cash counting machines or manual counting processes with precision and care.Bundle and record currency and tickets according to company standards.Verify and report any discrepancies between expected and actual cash amounts immediately.4. Compliance and DocumentationAdhere to all gaming commission regulations and organizational policies for handling cash and financial assets.Complete and sign required documentation for accountability, including cash reconciliation forms and transfer logs.Report suspicious activities, such as tampering with slot machines or irregularities in cash amounts, to a supervisor immediately.5. Security and Fraud PreventionMaintain confidentiality regarding all cash amounts, machine contents, and internal processes.Be vigilant for signs of fraud, theft, or tampering during the collection process.Handle cash and tickets in a manner that prevents loss, theft, or damage.Have situational awareness at all time.Move quickly in transitional spaces.6. Customer InteractionMaintain a professional demeanor while working in public areas.Politely direct customers with questions about slot machines to the appropriate staff or departments.7. Team CollaborationCoordinate with other team members and supervisors to ensure smooth and efficient cash handling operations.Participate in regular training on cash handling procedures, security protocols, and compliance updates.8. Reporting and EscalationImmediately report equipment malfunctions, shortages, overages, or security concerns to the appropriate authority.Provide detailed incident reports when required.9. Cleaning and MaintenanceEnsure slot machine collection bins and cash-handling tools are cleaned and maintained in accordance with company policies.Report any physical damage to machines or collection equipment to the maintenance team.10. Adherence to Safety StandardsFollow ergonomic practices when handling heavy cash bags or machines.Abide by workplace safety regulations to prevent injuries or accidents.