Service Technician
Community Business
Job Description
Job Description
CBSI is a regional provider of product and services to Financial Institutions across the Southeast US. We supply, install, and service all systems related to Cash Handling, Electronic & Physical Security systems.
The service technician is primarily responsible for responding to service calls. The service technician will install, repair, replace and troubleshoot issues related to alarms, cameras, vaults, cash lockers, DVR’s, safe deposit boxes, locks, drive thru equipment, audio consoles, and complete combination changes.
Duties/Responsibilities
Handle assigned customer service calls promptly and effectively.
Communicate plan for the day to office staff.
Attend weekly technician meeting to stay informed of issues.
Assist with annual inventory count by counting inventory on truck stock.
Troubleshoot, diagnose, and repair equipment.
Order parts to complete repairs when necessary
Represent CBSI in a professional manner.
Knowledge, Skills, Abilities
Excellent customer service skills
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