Meta Merchandising and Support Representative

$19 per hour

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Power Retail Success as a Part-Time Meta Merchandising and Support Representative!

Position Territory: Boise, ID 83709 (30-60 mi radius)

The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives.

This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.

Schedule and Key Responsibilities:

20-24 hours per week; Monday/Wednesday/Thursday required in-store at assigned retail locations between 8:00-5:00pm. Flexible Remote work as Support Representative working around Field Visits

Field Merchandising (Approx. 60-70%)

Execute merchandising and display maintenance for Meta products.
Ensure displays are functional, powered, priced and compliant
Install, troubleshoot, and maintain displays
Validate inventory and maintain presentation standards
Conduct store visits including audits and signage updates
Build relationships with retail teams
Complete reporting and photo submissions

L2 Support & Quality Control (Approx. 30-40%)

Provide remote troubleshooting support
Respond to inquiries via phone and email
Own issue resolution and documentation
Perform quality control audits
Support surveys, instructions, and materials planning
Monitor parts and communicate trends

What's in it for you

Merchandising projects start at $19.00 per hour.
W2 employment includes weekly pay schedule and direct deposit
Retirement savings - consider our 401(k)-retirement savings plan option with company match
Travel reimbursement - store-to-store drive time and mileage assistance
Company provided laptop and monthly internet phone stipend
Training - paid training is provided to prepare you for program success
Time off: paid time off and paid holidays are part of the deal - Take a break and recharge!
Receive a special incentive after 45 days for working hard and being an Awesome Meta Merchandising and Support Rep!

Talent and Skills We Are Looking For:

Electronics Merchandising Specialist experience or equivalent
Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution
Ability to troubleshoot complex functional displays, determine root-cause problems, and provide solutions
Excellent verbal and written communication skills
Proven time management and organization skills
Proficient in Microsoft Office
Willingness and ability to work in field and remotely

Work Experience and Physical Requirements:

Travel as needed by vehicle
Use a computer, phone and other standard office equipment
Mobile and able to sit/stand for 8 (eight) hours
Able to lift up to 30 lbs.
Basic understanding and ability to use power and hand-held tools

We are an equal employment opportunity employer.

#METAAPP

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Vacancy posted 1 day ago

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