General Manager

Job Description

Job Description

Collision Repair General Manager

Kaizen Collision Center – Omaha, Nebraska
Full-Time | $90,000–$110,000 Base Salary + Bonus & Commission

Kaizen Collision Center is hiring an experienced  Collision Repair General Manager to lead one of our Omaha locations.

We’re looking for a proven collision repair leader who knows how to  drive production, develop people, improve profitability, and deliver an exceptional customer experience.

This is not a desk-only management role.

We want a GM who knows what’s happening on the production floor, understands the numbers behind the business, recognizes where opportunities are being lost, and knows how to get a team moving in the right direction.

If you know how to run a successful collision center, we want to talk.

$90,000–$110,000 Base Salary + Bonus & Commission

In addition to base salary, this position offers  bonus and commission opportunities based on performance and results.

Base salary is determined by experience, qualifications, and leadership background.

• Lead all day-to-day collision center operations
• Manage and develop estimators, technicians, painters, parts personnel, CSRs, and production staff
• Drive sales, revenue, gross profit, and overall profitability
• Manage cycle time, touch time, throughput, and productivity
• Monitor KPIs and develop action plans to improve performance
• Keep production moving and address bottlenecks quickly
• Recruit, coach, develop, and retain strong employees
• Set clear expectations and create accountability
• Ensure repairs meet OEM procedures and quality standards
• Maintain high customer satisfaction
• Manage labor and operating expenses
• Maintain strong insurance and DRP relationships
• Build productive vendor relationships
• Resolve customer and operational issues
• Maintain a safe, professional, performance-driven shop

Previous collision repair management experience is required.

Ideal candidates will have:

• Proven collision repair management experience
• Experience leading a high-volume collision center
• Strong knowledge of collision repair production and workflow
• Understanding of insurance claims and DRP programs
• Strong financial and operational knowledge
• Experience managing shop KPIs and profitability
• Ability to recruit, coach, develop, and retain employees
• Strong leadership and communication skills
• Ability to make decisions and solve problems quickly
• High standards for quality and customer service
• Strong organizational and follow-through skills
• Valid driver’s license

I-CAR, ASE, and OEM certifications are a plus.

A successful GM needs to understand more than production.

You should understand how all the pieces of the operation work together:

• Sales and closing ratios
• Gross profit and expenses
• Labor efficiency and productivity
• Cycle time and touch time
• Repair planning and throughput
• Customer satisfaction and retention
• Employee performance and profitability

You should be comfortable looking at your numbers, identifying what needs attention, building a plan, and holding the team accountable for executing it.

Kaizen Collision Center is growing in the  Omaha and Council Bluffs market , and we’re looking for strong leaders who want the opportunity to grow with us.

Our Omaha operations serve customers throughout  Omaha, Council Bluffs, Bellevue, Papillion, La Vista, Gretna, Elkhorn, and surrounding communities.

We offer:

• $90,000–$110,000 base salary
• Bonus and commission opportunities
• Consistent collision repair volume
• Established insurance and DRP relationships
• Regional and corporate support
• OEM-focused repair processes
• Paid OEM and industry training
• Leadership development
• Career advancement opportunities within a growing organization

• Medical Insurance through Curative
• $0 deductible
• $0 in-network copays
• $0 in-network prescriptions
• Preloaded card for approved out-of-network care
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Paid OEM & Industry Training
• Ongoing Leadership Development
• Career Growth Opportunities

We’re not looking for someone to simply maintain a shop.

We want someone who can make it better.

Build the team.
Drive production.
Know the numbers.
Take care of the customer.
Own the results.

If you’re an experienced collision repair leader who knows how to build a strong team and drive results,  apply today to join Kaizen Collision Center in Omaha, Nebraska.