Service Desk Analyst
Omniscius
Service Desk Analyst
Our client is seeking Service Desk Analysts to provide IT support for a client.
Responsibilities:
- Resolve technical issues through various communication channels.
- Install, maintain, and troubleshoot IT hardware and software.
- Document and manage customer requests using ticketing systems.
- Provide exceptional customer service and technical support.
Qualifications:
- Bachelor's Degree or equivalent.
- 2-5 years of IT support experience.
- Strong troubleshooting, problem-solving, and customer service skills.
- Active DoD Secret Clearance.
- When joining, you must possess an IAT level II certification in ACTIVE status:
- CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND or SSCP
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst in Arlington, VA vacancy
- ...software, network, and access-related issues while ensuring compliance with federal security requirements and service level objectives. The Tier 2 Service Desk Analyst will support mission-critical operations by restoring services efficiently, troubleshooting across...SuggestedFull timeWork at officeLocal areaRemote work
System Soft Technologies
Arlington, VA-7 $98.63k - $113.42k
...TIME AND THE ROLE IS FTE. NO C2H OR C2C IT Business Systems Analyst III - Salesforce WHAT YOU’LL DO: This role is responsible... ...delivery. • Salesforce experience required, Salesforce Field Service experience preferred • Demonstrated experience leading requirements...SuggestedFull timeTemporary workFlexible hoursChameleon Technologies, Inc.
Washington DC-7$113k - $188k
...scope, size, and complexity while serving as a senior business analyst. Sourcing and evaluating customer requirements across multiple... ...Experience with enterprise systems and deployments (e.g. IT Service Management, Change Requests, and/or Business Analysis, etc.)....SuggestedTemporary workWork at officeFlexible hoursGuidehouse
Washington DC2 days ago- ...IT Help Desk Technician We are seeking an experienced IT Help Desk Technician to serve as the first line of technical support for... ...and access-related issues while ensuring a high level of customer service for both onsite and remote users. This role requires strong...SuggestedRemote work
Saxon Global
Washington DC3 days ago $32 - $35 per hour
...Help Desk Technician Provides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed The...SuggestedHourly payRemote workAHU Technologies, Inc.
Washington DC4 hours ago$65k - $120k
...Onsite Business Systems Analyst Business Analysis & Requirements Management Serve as the onsite Business Systems Analyst supporting... ...to support mission execution. Professionalism & Customer Service Deliver onsite support in a professional, courteous, and mission...Full timeFor contractorsInterim roleCLVG Consulting Inc. - SBA 8(a), WOSB
Arlington, VA2 days ago- ...We’re looking for a Business Systems Analyst to support endpoint management and security initiatives through project coordination, data analysis, and direct customer engagement. This role sits at the intersection of technical project delivery and stakeholder communication...Full time
Astreya
Washington DC23 hours ago $30 - $33 per hour
About Blueprint Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product...Full timeRemote workFlexible hoursBlueprint
Washington DC11 hours ago- ...This Opportunity Komline is seeking a Business System Analyst (Microsoft Dynamics 365) to support the implementation, daily operation... ...and Operations, ensuring timely resolution of user issues and service requests. Manage and triage tickets in the IT service...Full time
Komline
Washington DC23 hours ago $20.22 - $28.17 per hour
...connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and...Hourly payFull timeWork at officeLocal areaWeekend workAfternoon shiftLightcurve Internet
Washington DC23 hours ago- ...Company - Our client is a leading global provider of engineering, technology, and professional services, supporting complex infrastructure and business transformation initiatives across multiple industries. Known for its collaborative culture and commitment to innovation...Contract workWork at officeLocal area
Covenant HR
Washington DC3 days ago $35 - $40 per hour
...Title: HRIS Analyst Industry: Higher Education Location (city, state): Washington, DC (Fully remote may be available) Assignment... ...hands-on HRIS experience, strong analytical skills, and a service-oriented approach to supporting internal stakeholders. Key...Hourly payContract workLocal areaImmediate startRemote workMonday to FridayFlexible hoursAddison Group
Washington DC2 days ago- ...the position. Position Title – Geographic Information Systems Analyst/ Consultant Locations - Arlington and Sterling VA Duration... ...outcomes, operational efficiency, decision-making, and service delivery. Roadmap Development: Help develop and maintain a...Full timeContract workRemote work
Infojini Inc
Arlington, VA1 day ago $73.45k - $132.78k
...maintain additional customer suitability screenings throughout employmentCurrent Security+ certification or higher/equivalentThe Business Analyst will work directly with customers to capture business and user requirements and communicate those requirements to the team. This...Full timeRemote workLeidos
Washington DC23 hours ago- ...01, United StatesJob Title: Business Systems AnalystLocation: Washington, D.C. 20024Duties and ResponsibilitiesThe business system analyst is responsible for solving business problems, defining business architecture, process optimization, business rules, business cases,...Work at office
InstantServe
Washington DC1 day ago $104k - $166k
ResponsibilitiesPosition OverviewWe are seeking a highly motivated and experienced IT Business Analyst to support a Federal Intelligence Community (IC) customer in advancing enterprise information technology initiatives, governance, and strategic modernization efforts....Contract workShift workPeraton Corporation
Washington DC23 hours ago$86.6k - $181.8k
...Type of Travel: Continental US* * *The Opportunity:CACI is seeking a professional, customer-oriented Functional Application Security Analyst who can quickly learn new business processes, troubleshoot system functionality, and work independently in a fast-paced,...Contract workWork experience placementFlexible hoursCACI International
Arlington, VA4 days ago- ...our customers. Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new... ...keenness.Job DescriptionSoftware Configuration Management Analyst - USC or GC or EAD ONLY _ ONLY LOCALSArlington, VA. Responsibilities...Local areaWorldwide
USM Systems
Arlington, VA23 hours ago - Company DescriptionProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business...Contract workFor contractorsFlexible hours
Prosidian Consultng
Washington DC1 day ago - ...Service Desk Technician (Contract, Onsite in Everett, WA) iMatch is hiring a Service Desk Technician for a client in Everett, WA, a well-known consumer products company. You’ll work side by side with a Lead System Admin on a company-wide laptop refresh. You’ll get hands...Full timeContract work
iMatch Technical Services
Washington DC1 day ago $140k - $165k
OverviewLMI seeks a Business/Systems Analyst to support a federal directorate in the National Capital Region. Join our team of collaborative... ...activities.Support development, execution, and management of Service Level Agreements (SLAs), Memorandum of Agreement/Understanding...LMI
Washington DC3 days ago- Definitive Innovative Solutions (DIS) is seeking a Tier 2 Service Desk Analyst to provide advanced technical support for both classified and unclassified IT environments supporting a federal government customer in Arlington, VA. This role serves as a critical escalation...
$66.77k - $106.7k
...sensitive, and high-risk issues, including customer escalations, site downtime, remote troubleshooting, and dispatching cases to field service technicians, in a timely and professional manner. Each TSS-2 is expected to understand the Medstation systems from the server to...Hourly payWork at officeRemote workWork from homeHome officeFlexible hoursShift work$65.9k - $120k
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better... ...cause analysis, and resolution activities for escalated service desk issues. Act as the primary escalation point for complex client...Live inWork at officeLocal area$70k - $90k
...here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. The IT Service Desk Analyst II serves as a primary point of contact for SMS end-user technology support across the organization, resolving hardware,...Work at officeRemote work2 days per week3 days per week$131.6k
...Req ID: 41986 Summary Senior Technical Business Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers...- ...and immediate vesting; paid time off; 13 paid holidays; ministry service leave; physical fitness reimbursement; estate planning benefit;... ...Support & Ops Tooling Jira, Monday.com, VanillaSoft, Help Desk software Diagnostics & Reporting New Relic, SQL / SSRS, Postman...Full timeWork at officeLocal areaImmediate startRemote work
The Word Among Us
Washington DC2 days ago $77.6k - $176k
...mission user needs from prioritization, concept development, and user story writing to support development and deployment as a business analyst subject matter expert. Facilitate the gathering of business-focused requirements to support a product team and product owner,...Full timeContract workPart timeLocal areaRemote workBooz Allen Hamilton
Arlington, VA2 days ago$65 - $70 per hour
...Work sponsorship is available for this position. Job Title: IT Business Analyst Senior Locations: Onsite in Mclean, VA (5 days a week) Interview Type: In-Person Job Overview: Must Have Qualifications: Candidates must have at least 5 years of experience,...Hourly payFull timeLocal areaVisa sponsorshipZillion Technologies, Inc.
McLean, VA13 hours ago- Inova Center for Personalized Health is looking for a dedicated Diagnostic Imaging Technical Specialist to join the team. This role will be Full-Time between the hours of 6:30am and 6:30 pm. Open to (4) 10s or (5) 8-hour shifts. Sign-on bonus and relocation assistance eligible...Full timeRelocation packageFlexible hoursShift work
Inova
Falls Church, VA23 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!
Related searches
- end user support technician Arlington, VA
- support analyst Arlington, VA
- technical support associate Arlington, VA
- remote support technician Arlington, VA
- senior technical associate Arlington, VA
- service desk assistant Arlington, VA
- help desk administrator Arlington, VA
- technical support representative Arlington, VA
- technical solutions specialist Arlington, VA
- operations support technician Arlington, VA