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AV Engineer: Advanced Troubleshooting & Incident Resolution

Astreya

Astreya in San Francisco, CA, seeks an experienced AV engineer to receive and manage escalated incidents from Level 1 and 2 support, validating ticket quality and ensuring documentation before escalations. You will review lower-tier troubleshooting, provide technical guidance to improve first-time resolution, and perform advanced diagnosis across AV routing, matrix switchers, displays, HDBaseT, and Dante networks, collaborating with Networking and Security teams. #J-18808-Ljbffr Astreya

Vacancy posted 6 hours ago
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