HVAC Service & Diagnostic Repair Technician

Job Description

Job Description

MR. AIR NYC

HVAC Service & Diagnostic Repair Technician

Location: New York City, NY -- Serving Brooklyn, Manhattan, and Queens

Diagnose Complex HVAC Problems and Deliver Lasting Solutions. 

MR. AIR NYC is a specialized HVAC company serving New York City's high-value residential properties, including Brownstones, townhomes, historic homes, and custom retrofit projects. We are known for combining HVAC expertise, building science, clean installation practices, and a premium client experience. Our work goes beyond swapping equipment -- we diagnose the way homes actually perform.

We are hiring an HVAC Service & Diagnostic Repair Technician to join our field service team. This role is ideal for a technician who enjoys troubleshooting, solving complex problems, and working in homes where quality, professionalism, and clear communication matter.

You will diagnose and repair ductless mini-split systems, heat pumps, air handlers, central systems, and related mechanical/electrical components. The right person understands that great service is not just fixing a unit -- it is identifying the root cause, documenting the work clearly, and helping homeowners understand the value of the solution.

Key Responsibilities

• Diagnose and repair ductless mini-split systems, heat pumps, air handlers, and central HVAC systems
• Troubleshoot electrical components, inverter boards, controls, wiring, refrigerant issues, airflow problems, and system performance concerns
• Perform maintenance, deep cleanings, filter changes, system tune-ups, and repair work
• Use diagnostic tools to test circuits, pressure, temperature splits, static pressure, amp draws, and system efficiency
• Document before-and-after service measurements through company systems and applications
• Communicate clearly with homeowners in a professional, respectful, and customer-focused way
• Identify recurring issues that may be caused by installation, sizing, airflow, or building envelope problems
• Work safely in historic NYC homes, tight mechanical spaces, ladders, rooftops, and finished interiors
• Maintain a clean work area and protect client property during every visit
• Follow company processes, service standards, and proper repair procedures without shortcuts

Qualifications

• 3-5+ years of HVAC service and/or installation experience preferred
• Strong experience with ductless mini-splits, heat pumps, air handlers, and central systems
• Knowledge of small electronics, inverter technology, controls, wiring, and diagnostic testing
• EPA 608 Certification required
• Valid driver's license with a clean driving record required
• Ability to operate a company service van safely throughout NYC
• Personal HVAC service tools are preferred but not required. Tool purchase assistance may be available for qualified candidates. 
• Strong verbal communication skills and a professional customer-service approach
• Ability to lift up to 40 lbs., climb ladders, crawl, bend, kneel, and work in tight spaces

Pay and Benefits

• Full-Time, W-2 Employment
• Pay: $30.00-$40.00 per hour, based on experience and skill level
• Senior-level candidates may be considered at the higher end of the range
• Company-provided service vehicle for work use
• Tool purchase support/buying program may be available
• Advanced technical training and exposure to building science methods
• After successful completion of the probationary period:
• 10 days paid time off
• Paid federal holidays
• Health insurance available, with a company contribution of 50%
• IRA retirement plan with company match up to 3%
• Career growth into Senior Diagnostic, Field Leadership, or Technical Director roles
• Schedule: Monday-Friday, with occasional overtime or emergency service support as needed.

Why MR. AIR NYC

MR. AIR NYC is a great fit for technicians who want to be respected for their skill, not rushed through low-quality work. Our team serves some of New York City's most unique homes, where precision, professionalism, and problem-solving truly matter. We are a small, team-oriented company that values communication, process, flexibility, and growth. If you want to become a stronger technician while working on meaningful, high-performance HVAC projects, this is the place to build your future.

MR. AIR NYC encourages applications from qualified candidates of all backgrounds and experiences.