Desktop Support Technician
IntelliPro
Position Title: Desktop Technician II
Duration: 02 months (until end of year)
Pay Rate: $27.82/hr on W2
Location: New York, NY 10001
We are looking for an IT Support Technician to provide hands-on technical support, maintain end-user devices, and assist with hardware and software installations across multiple locations.
Key Responsibilities
- Install, configure, maintain, and troubleshoot PCs, laptops, printers, and other peripherals.
- Relocate and install IT equipment across company locations.
- Install and configure end-user software, including Microsoft Office and Outlook.
- Follow IT security policies and ensure software is scanned for viruses before installation.
- Install and configure LAN client software and related hardware.
- Update hardware and software asset records following equipment installations or relocations.
- Provide technical support to end users and resolve basic network connectivity issues.
Required Qualifications
- Diploma in Computer Engineering, IT, or a related field preferred.
- Approximately 2 years of experience in PC, printer, and peripheral support and maintenance.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Experience supporting Windows operating systems; Windows 7/8 knowledge is preferred.
- Basic understanding of LAN, TCP/IP, and network troubleshooting.
- Knowledge of antivirus software such as Symantec Antivirus is preferred.
- Basic experience supporting iOS devices, including iPhones and iPads.
- Strong communication, analytical, and problem-solving skills.
- Positive attitude, customer-focused mindset, and ability to work effectively with end users.
About Us:
Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
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