Senior Enterprise IT Program Manager

Job Summary:We are seeking an experienced and dynamic Senior Enterprise IT Program Manager to drive and lead highly complex, enterprise-wide business and technology initiatives. This role is the central point of integration and program leadership across the full ecosystem of each program, ensuring all workstreams operate as a single, aligned initiative where progress translates into real business outcomes.This is not another project management role. It is a hands-on program leadership position responsible for each program's structure, discipline, and operating rhythm required to deliver at scale. The role brings clarity to complexity, anticipates risks before they surface, and serves as the critical bridge between a program's technical delivery teams and business leadership—translating highly technical concepts, trade-offs, and dependencies into clear business implications while ensuring that critical business needs are accurately understood and reflected in technical execution. The result: Executives and Senior Business and Enterprise leaders have the insight needed to make timely, informed program decisions, and every program is planned and delivered to maximize business value through sound technical implementation.The successful candidate is an expert program manager with significant experience leading large, cross-functional, enterprise-wide initiatives. This is a role for an emotionally intelligent leader with outstanding judgment and sharp business acumen—someone who engages credibly with Executive and Senior Business leaders, navigates technical detail and business priorities with equal fluency, and runs a disciplined program operating model that drives alignment, accountability, and execution.This position is based at our headquarters and requires a seasoned change leader with a proven track record delivering programs and projects, strong communication, people management, and influencing skills, who will fit with our collaborative, team-oriented culture.At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. Job Description:Program Ownership & DeliveryOwn end-to-end delivery of large, complex programs, aligned to business objectives and enterprise prioritiesServe as the primary point of accountability for program outcomes, execution health, and risk managementTranslate strategic objectives into clear, executable plans across multiple workstreamsManage program financials—budget planning, forecasting, and tracking—to ensure alignment with approved funding and business outcomesProgram Integration & Strategic ExecutionDevelop and actively manage integrated program & project plans, including dependencies, sequencing, and critical pathContinuously assess program & project health, identify risks and trade-offs, and adjust direction to maintain momentumSynthesize inputs across teams to provide a clear, program-level view of progress, risks, and decisions requiredPlan and structure programs to maximize business value through sound technical implementation, balancing technical realities with business prioritiesTeam Leadership & OversightSet direction, expectations, and consistency in how work is planned, tracked, and deliveredElevate team performance by reinforcing strong program management discipline and accountabilityOversee and direct other project managers as needed, particularly on large multifaceted programsExecutive Alignment & Decision SupportPartner with executives and senior leaders to align priorities, timelines, and expected outcomesServe as the trusted bridge technical delivery teams and Executive and Senior Business leaders—translating technical complexity into clear business implications and ensuring business priorities shape technical executionProvide clear, actionable insights to support decision-making, including risks, trade-offs, and recommendationsAnticipate issues and surface solutions before they impact deliveryCraft and deliver executive-level reporting—dashboards, status updates, and presentations—that clearly communicates program health, risks, and key decisionsGovernance & Operating RhythmDefine and lead the program governance model, including leadership forums, working teams, and decision-making structuresEnsure meetings drive decisions, accountability, and forward momentum—not just status updatesEstablish a consistent operating cadence that drives alignment, accountability, and execution across all workstreamsStakeholder Influence & Organizational NavigationBuild trust and credibility with Executives, enterprise, and business leaders through consistent delivery and sound judgmentNavigate organizational complexity to align stakeholders, resolve conflicts, and move initiatives forwardInfluence outcomes across teams without direct authorityRisk, Issue & Dependency ManagementEnsure risks, issues, and dependencies are identified early and managed proactivelyDrive timely resolution and escalation with clear ownership and recommendationsMaintain visibility into program-level impacts across all workstreamsVendor & Partner ManagementManage external vendors and partners, ensuring alignment to program objectives, timelines, and deliverablesOversee vendor performance, deliverables, and contractual obligations; address issues and ensure value realizationChange Management & AdoptionPartner with business and functional leaders to develop and execute change management and communication plansChampion change, driving adoption and reinforcing a culture of adaptability and continuous improvementQuality & Execution StandardsEnsure leadership materials and communications are clear, concise, and decision-readySet and uphold high standards for program outputs, ensuring accuracy, completeness, and alignmentAdditional Job Description:Expert-level program and project management, with a proven track record delivering results through complex, cross-functional initiativesProven leadership capability; able to influence outcomes and drive results across diverse teamsStrong business and financial acumen, with the ability to understand enterprise priorities, connect program execution to strategic and financial outcomes, and engage credibly with Executive and Senior Business leadersAbility to fluently navigate both highly technical details and critical business needs, serving as the key leader who bridges technology teams and business leadership to ensure programs are planned and delivered to maximize business valueExceptional critical thinking; breaks down complex problems, identifies root causes, and develops creative, practical solutionsDemonstrated ability to operate effectively in ambiguity, applying strong judgment to prioritize, decide, and lead programs through complexity, change, and uncertaintyOutstanding influencing skills; with a proven ability to build trust, credibility, and drive alignment at all levels, including senior and executive leadershipStrong results orientation, with the drive and resilience to deliver outcomes under challenging conditionsHighly adaptable; prioritizes and executes effectively in fast-paced, evolving environmentsExceptional communication, interpersonal skills, and emotional intelligence; expresses views clearly and concisely and engages, aligns, and influences stakeholders at all levelsHigh level of accountability and ownership, paired with the humility to collaborate, listen, and adjust when neededAdaptable, resilient, and authentic; comfortable with ambiguity and complexity, with a genuine willingness to learn from feedback.Agility at building relationships and credibility across all levels of projects and organizations.Excellent negotiator; leads and achieves results under difficult conditions and stays composed under pressure.Exceptional ability to synthesize complex information, connect interdependencies across workstreams, and translate them into clear, actionable plansDeep knowledge of program and project management methodologies, tools, and best practicesStrong knowledge of change management principles, methodologies, and best practicesExperience managing in a player-coach environmentProficiency in project management software and tools (e.g., MS Project, JIRA, Asana, Smartsheet)PMP requiredProsci Change Management or equivalent Certification requiredPay Range:$136,200.00 - $204,200.00The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.Our Commitments to YouCoins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.The Road Ahead – We offer 401k and a match component!Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.What to Expect From the Hiring ProcessWe value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at View phone number on click.appcast.io or 781-7GP-WORK.*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.SummaryLocation: Waltham, MA - Corporate HeadquartersType: Full time