Food & Beverage Supervisor - Shuckers Restaurant

Job Description

Job Description

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Olympic Hotel
Since 1924, the Fairmont Olympic Hotel has stood at the center of Seattle, not just geographically, but culturally. Generations of guests have arrived and left as part of the story: dignitaries and rock stars, brides and business titans, locals marking milestones they'll tell their grandchildren about.

Our colleagues don't just work here. They hold the keys, to a guest's first unforgettable Seattle visit, to a memory that outlasts the stay, to the moments that make the us the Olympic.

Join the legacy. A century of stories has been written here; become part of what's written next.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Olympic as our new Food & Beverage Supervisor at Shuckers! Are you passionate about delivering exceptional service and ensuring a seamless restaurant operation? We are seeking a dedicated and motivated Full-Time F&B Supervisor to join our team at the Olympic Hotel. If you have a strong work ethic, a keen eye for detail, and a commitment to creating an unforgettable guest experience, we'd love to have you on board! 

Key responsibilities: 

• Supervise daily food and beverage operations, ensuring compliance with company standards and health regulations
• Train, mentor, and motivate staff to deliver excellent service and improve performance
• Monitor inventory levels and assist in ordering supplies as needed to ensure efficient operations
• Adhere & uphold Fairmont Olympic Hotel service standards
• Strive to create a memorable experience and “Turn Moments into Memories” for guests
• Participate in Staff Trainings and Product Knowledge Development
• Perform opening and/or closing duties
• Shift-Coverage of colleagues as needed
• Ability to suggest coaching & disciplinary action for colleagues
• Ensure cleanliness, health & safety protocols, and EHC standards are always met 
• Conduct daily briefings and motivate colleagues
• Resolve service & product guest recoveries following standard procedures
• Perform other duties as assigned by the Director of Outlets. IE. Administrative duties, assisting in all aspects of the operation

Qualifications

What will you bring to this role?

Your experience and skills include:

• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Minimum 2 years restaurant/bar experience preferred
• Prior supervisory experience is considered an asset
• Ability to focus attention on guest needs, remain calm and courteous at all times
• Strong interpersonal and problem-solving abilities
• Self-driven & passionate
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the US
• Must be at least 18 years of age
• Must possess a valid Washington State Alcohol MAST Permit (Class 13)
• Must possess a valid Washington Food Worker Card
• Must be able to read, write and speak English
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have a passion for creating an exceptional experience for all guests.

Additional Information

Employee Benefits: 

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

What is in it for you:

• $27.94/hour
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Learning programs through our Academies
• Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
• 401K Retirement plans with a 4% match for all colleagues
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.