AI Quality Specialist - Location & Search Relevance (LBS & SBS)
TELUS International
Position Overview
TELUS Digital is seeking native English speakers to evaluate, refine, and improve artificial intelligence models for Location-Based Services (LBS) and Search-Based Services (SBS) . In this role, you will analyze query results, geographic accuracy, search intent, and local relevance to train next-generation mapping, search, and AI assistant technologies.
Key Responsibilities
- Evaluate AI-generated search results, map routing, and local business data for accuracy, intent, and cultural relevance.
- Perform side-by-side (SBS) evaluations comparing model responses against user search queries.
- Validate Location-Based Services (LBS) data, ensuring accurate geocoding, landmark context, and regional nuances.
- Grade and annotate datasets following strict guideline documentation provided by client projects.
- Identify edge cases, factual hallucinations, and spatial errors in AI outputs to improve model safety and accuracy.
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