Service Account Lead Sr Manager - Insurance

As an Operations Client Lead, you will be at the forefront of driving transformation and innovation in the HR function. Leveraging your extensive experience and functional knowledge, you will lead our HR operational program at a single large-client or portfolio of clients, shaping their business and operational models and delivering long-term value through technology-driven solutions. You will lead and mentor a high-caliber team, work closely with senior client stakeholders and play a key role in expanding our Operations business.

Responsibilities

• Client Relationship Management: Build trusted relationships with senior client leaders and advise on shaping solutions that meet their evolving needs. Position Accenture as a strategic partner, influencing clients long-term strategies and securing ongoing business opportunities.
• Sales Growth and Account Expansion: Drive sales growth by expanding the scope of services and offerings delivered on your account. Identify and create new opportunities that align with client needs and goals.
• Technology-Driven Solutions: Lead client reinvention efforts by introducing and implementing emerging technologies that modernize client operations and enhance customer experience. Collaborate with business to ensure solutions drive continuous innovation and high performance.
• Complex Program Management: Oversee large-scale, multi-year programs ensuring delivery within scope, on time and within budget with ongoing focus on innovation. Manage cross-functional teams, mitigate risks and ensure delivery aligns with strategic goals.
• Team Leadership & Collaboration: Lead and inspire teams to design and execute actionable strategies. Work closely with multi-location teams to drive high performance and ensure the profitable delivery of our services.
• Innovation & Business Development: Continuously look for ways to expand services with the account, influence client strategy and drive business growth. Leverage your expertise and thought leadership to deliver forward-thinking solutions and position the firm as an industry leader

Basic Qualifications

• Minimum of 7 years HR/Talent domain experience
• Minimum of 4 years manage stakeholder relationships

Preferred Qualifications

• Familiar with HR BPO operations.
• Previous BPO/Professional Services industry experience
• Strong leadership with experience managing high-performing teams and driving complex programs across business and technology domains
• Demonstrated ability to develop new business, manage senior client relationships and identify growth opportunities within the Finance function
• Exceptional strategic thinking with the ability to balance long‑term vision with practical execution and client‑focused solutions

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/30/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range

• California $132,500 to $338,300
• Colorado $132,500 to $292,200
• Connecticut $132,500 to $292,200
• District of Columbia $141,100 to $311,200
• Illinois $122,700 to $292,200
• Maine $112,900 to $249,000
• Maryland $132,500 to $292,200
• Massachusetts $132,500 to $311,200
• Minnesota $132,500 to $292,200
• New York $122,700 to $338,300
• New Jersey $141,100 to $338,300
• Ohio $122,700 to $270,600
• Virginia $122,700 to $311,200
• Washington $141,100 to $311,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.