I.T. Customer Executive - Business Services

Req ID: 68350At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.NTT DATA Services currently seeks a I.T. Customer Executive - Business Services to join our team in New York, New York (US-NY), United States (US).Responsibilities:Responsible for revenue / profit goals and effective management of the P&L across multiple deal structures, set strategy within sphere of responsibility and contribute to long-term strategy of overall business unitSpecific responsibilities include the delivery of all initiatives within a client organization and ensuring the client's needs are satisfied through providing specific deliverables related to our servicesThis individual is expected to spend much of their time focused on account expansionThey will be the lead interface for securing and delivering value added proposals to client's leadership team, acting as a trusted advisor to client C-level leaders and as primary lead to resolve delivery issues and / or conflictsExpected to build strong collaborative relationships with Consultants, Account Executives, Domain Sales Executives, Operations and others to maximize customer utilization of NTT DATA products and servicesDirect the efforts of others in the achievement of the strategic and operational objectives of the groupRequirements:15 plus years Information Technology Services and / or consulting experience10 plus years’ experience involving a combination of building business/practice, business consulting, strategic planning, customer relationship management, and comprehensive responsibilities involving delivering solutions to meet business needsHeavy experience with client shared services organizations requiredExtensive experience with utility, cloud driven contracts requiredDemonstrated service delivery improvement experience in leveraged and dedicated delivery modelsDemonstrate past success of delivering add-on business, revenue expansion, and managing P&LsOperational expertise to ensure delivery expectations are exceeded and that proper team is in place to conduct appropriate business/technology planning and to deliver solutions/operational excellencePrevious leadership experience with responsibilities for leading client engagement teams, meeting deliverables, implementing value-add solutions and developing and maintaining client relationshipsMust have executive presence to engage with credibility on customer business issues, develop executive level relationships, and negotiate client contractKnowledgeable of common IT methodologies and performance management tools, such as performance scorecards, SLA's, etcDesired Skills:Demonstrate experience developing and delivering product and service innovation relative to Application Development & Support, Managed Infrastructure and Cloud servicesPrevious Information Technology Services or Consulting Industry experience requiredPrevious experience migrating and consolidating large distributed traditional IT services into multi tenancy public cloud environments This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. About NTT DATA ServicesNTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.Posting Date:Department: -