Customer Service Operations Lead
Springs Window Fashions and Affiliated Companies
Springs Window Fashions and Affiliated Companies is seeking a Customer Service Supervisor to oversee daily operations and drive service excellence in a fast-paced environment. You will guide scheduling, coaching, and performance management to meet company goals. You will lead process improvements, analyze metrics, and collaborate with leadership to implement cost-effective solutions. A strong background in AI-enabled service and CRM/ERP systems is preferred. #J-18808-Ljbffr
$32.03 - $35.22 per hour
...Title: Customer Service Team Lead Location: Upper East Side Org Unit: Call Center Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $32.03 - $35.22 * As required under NYC Human Rights Law Int 1208-2018 - Salary range for this...SuggestedWork at officeLocal area- ...delivering conveniently smart self-service solutions since 2008. The... ...meets the evolving needs of its customers and consumers Job Summary The Customer Service Team Lead is a leadership role... ...customer experiences while driving operational excellence. This position partners...SuggestedWorldwide
$230k - $260k
...work on Notion.Notinos (our employees) are customer zero in bringing this future of work to... ...work.About the Role:The CX Strategy & Ops Lead is responsible for designing & executing... ...all Notion users.Identify and implement operating frameworks to streamline customer support...SuggestedPart timeLocal area- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience...SuggestedRemote jobFull time
- A luxury appliance company in New York seeks a Customer Service Manager to lead their support function, ensuring world-class service for clients. Responsibilities include team leadership, resolving inquiries, and overseeing warranty claims. Ideal candidates have 5+ years...Suggested
$70k - $80k
Gamer's Choice in Long Island City, New York, is looking for a Customer Service Manager. This role entails managing a team of Customer Service Representatives, ensuring high-quality service, and addressing customer inquiries across multiple channels. The ideal candidate...- ...Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication...Full timePart timeRemote workFlexible hours
$15 - $21 per hour
...retailer in New York is looking for a dedicated Store Manager to oversee daily operations. This full-time position involves maintaining inventory, ensuring exceptional customer service, and leading a retail team. Candidates should have experience in retail, strong...Hourly payFull timeLocal area$123k - $200k
...geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture... ...Enterprise Customer Success Manager (CSM) & Service Delivery Lead, you will own the end-to-end operational delivery and lifecycle management for Palo Alto Networks...Remote workVisa sponsorshipWork visa$170k - $190k
About Us Applecart is the leading technology company that C-suites rely on to reach business... .... We are hiring a Director, Client Services in our New York City office. About the... ...client use cases, while instilling operational rigor and effectiveness. This role will...Full timeWork at officeWork from homeMonday to FridayShift workDay shift$130k - $190k
...automate the front desk: bookings, routing, reactivation, and operational follow-up across calls and texts. Healthcare practices are drowning... ...into multi-location healthcare groups, and need help scaling customer deployments, internal operations, and execution systems at...Full timeContract workRemote work- ...Agiliti is seeking a District Operations Supervisor to lead the district’s service delivery and equipment management. You will supervise customer service and processing staff, drive efficiency, and ensure compliance with regulatory standards while meeting financial goals...
- ...future where AI is embedded into how we operate, not layered on top. We're looking for a... ...from concept to production to iteration Mix custom code, APIs, and no/low‑code platforms... ...roadmap Sit one‑on‑one with each department lead to shape their quarterly AI goals and sequence...Work at office
- ...Community Financial System, Inc. (CFSI) is seeking a Branch Supervisor to lead a small branch, ensuring efficient operations and strong customer service. You will supervise staff, manage daily cash operations, and collaborate with branch leadership to meet growth and...
- ...Job Title: Customer Service & Dispatch Coordinator (HVAC & Trades) Position Type: Full-Time, Remote Working Hours: U.S. business hours (... ...focused Customer Service & Dispatch Coordinator to support daily operations for a U.S.-based home services business. This role is...Full timeRemote work
$25 - $30 per hour
...Customer Service & Operations Coordinator Location Midtown, Manhattan (Hybrid after 3 months probation) Industry Cosmetics Full-time Mon-Fri, 9:0... ...headquarters. Coordinate and monitor delivery schedules, respond to lead-time inquiries, and provide timely updates to customers....Full timeWork at officeWork from homeTrial period- ...hire an experienced Travel Manager to lead our NYC travel team and evolve our US travel... ...a lot of moving parts to our travel operations, and this role is an opportunity to... ...and flexible team player with a great customer service attitude Comfortable dealing with ambiguity...Full timeLocal areaFlexible hoursAfternoon shiftEarly shift
$18 per hour
...Job Description Essential Functions: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the...Hourly payWork at officeLocal area- ...Michaels Companies in Wilkes-Barre, PA is seeking a part-time Temporary Customer Experience leader to supervise front-end operations and deliver a customer-centric shopping experience. You will lead omnichannel processes, ensure SOP compliance, and guide the store team...Temporary workPart time
- ...Area Customer Service Coordinator Paladin Consulting is currently hiring an Area Customer Service Coordinator to join our team working onsite... ..., hospitality, and other office services. Mailroom operations Print production (printing, assembling, binding) Key-op (replenishing...Long term contractCasual workCurrently hiringWork at officeMonday to FridayShift workDay shift
$75k - $85k
...A leading animal welfare software company is seeking a Customer Solutions Manager to support shelters and rescues using their platform. You will resolve customer inquiries via email and chat, and collaborate internally to improve user experience. Strong communication skills...Remote work- ...platform user experience policies. Analyze customer feedback and data to identify... ...including Customer Experience, Strategy or Operations Management Consulting, Platform Governance... ...environment. About TikTok TikTok is the leading destination for short‑form mobile video....Full time
$125k - $250k
...the real economy. Our agents operate for hours at a time, performing... ...— Prashant Mital, Applied AI Lead, OpenAI About the role Basis... ...firms in the country. As our customer base grows, so does the long-... ...SaaS or professional services platform Experience selling into...Full timeWork at office$18 - $18.5 per hour
...: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers,...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Placement of Love Housing is seeking a customer service representative to manage customer queries and complaints, process orders, and escalate issues across multiple channels. You should stay calm when customers are frustrated and be comfortable using computers. In this...
- ...Hi! I’m Lisa, VP of Revenue and Operations at Castle, and I’m the hiring manager for this role. We’re a lean and intentional team (around... ...brands in the world from account abuse. Many of our biggest customers have been using us for 5+ years and are used to communicating...Work at officeRemote workFlexible hours
- ...A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...Remote work
- ...As a Customer Success Lead , you will be responsible for leading and running a sub-team of Customer Success Managers and/or Associates and... ...further change to improve the relationships and product and services adoption. This is the ultimate ‘player coach’ role within the...Work at officeRemote workWorldwideFlexible hours
- ...is reinventing how law firms operate. Our AI-powered timekeeper helps... ...seed round and rapid customer adoption, we’re expanding our... ...and the future of professional services Most importantly: you’re excited... ...our founding Customer Success Lead, you won’t just support...Work at office
- ...Protection (DCWP) is the nation's leading municipal enforcement agency... ...DCWP also provides essential services such as free tax preparation... ...Division is the central operational hub responsible for ensuring... ...Experience supervising a call center, customer service team, or telephone-...Local area
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