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Customer Service Operations Lead

Springs Window Fashions and Affiliated Companies

Springs Window Fashions and Affiliated Companies is seeking a Customer Service Supervisor to oversee daily operations and drive service excellence in a fast-paced environment. You will guide scheduling, coaching, and performance management to meet company goals. You will lead process improvements, analyze metrics, and collaborate with leadership to implement cost-effective solutions. A strong background in AI-enabled service and CRM/ERP systems is preferred. #J-18808-Ljbffr

Vacancy posted 2 hours ago
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