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Front Desk Agent

$17 per hour
Full-time

Aloft Beachwood

Front Desk Agent

Beachwood, OH

Aloft Beachwood is currently seeking full- and part-time  Front Desk Agents to service their Beachwood, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

What Aloft can offer YOU :

  • 401k
  • Dental & Vision
  • Life Insurance
  • Health insurance
  • Paid Vacation (full-time only)
  • Pay: Starting at $17/hour, offer dependent on experience

Schedule:

  • 1st, 2nd, and 3rd shift available
  • 1st shift: 7AM - 3PM
  • 2nd shift: 3PM - 11PM
  • 3rd shift: Night Audit, 11PM - 7AM

The right candidate will have:

  • Previous experience working a front desk in a hotel setting 
  • Must have flexible availability 
  • Positive attitude and service-minded work ethic

Our Front Desk Agent will:

  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
  • Manage room bookings in-person, online, and through incoming calls
  • Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
  • Perform regular bookkeeping duties
  • Connect with housekeeping department to ensure guest accommodations are ready

If you are interested in this position, please submit a current resume for consideration!

Enjoy a memorable stay at Aloft Cleveland Beachwood, where you will have access to modern amenities in a convenient location. Relax and recharge during your time at Aloft Cleveland Beachwood.

Vacancy posted 2 days ago
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