Senior D365 CE Functional Consultant

Senior Microsoft Dynamics 365 CE Functional Consultant

Enavate is a US-based IT company and a Microsoft Gold Partner, known for disrupting the SMB industry with tailored business solutions. As our European team continues to grow, we are looking for a Senior Microsoft Dynamics 365 CE Consultant who combines strong functional and technical expertise with a consultative mindset.

In this role, you will act as a trusted advisor to our clients, helping them shape their digital transformation journey with Microsoft technologies. You will work closely with stakeholders to understand business challenges, guide solution design, and deliver impactful implementations using Microsoft Dynamics 365 (Sales, Customer Insights – Journeys, Field Service, Customer Service) and the Microsoft Power Platform.

Beyond implementation, you will play a key role in mentoring junior consultants, contributing to solution design, and supporting pre-sales activities, ensuring clients achieve long-term value from their Microsoft investments.

Report to: CE & PP Practice Leader POD: Client Delivery Location: Ukraine (remote), Poland (remote) Type: Full-time Team Member

Your Impact and Key Responsibilities:

Client Advisory & Solution Leadership

• Act as a trusted advisor to clients, helping them define and evolve their CRM and customer engagement strategy using Microsoft technologies.
• Lead discovery sessions and workshops to understand client objectives, processes, and challenges.
• Translate business needs into scalable Dynamics 365 and Power Platform solutions.
• Provide strategic guidance on best practices, roadmap planning, and adoption of Microsoft technologies.

Implementation & Solution Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys solutions aligned with client requirements.
• Design and build Power Platform solutions, including Power Apps, Power Automate, and Copilot Agents, to automate and optimize business processes.
• Design and implement integrations between Dynamics 365 and other enterprise systems.
• Support the full project lifecycle from requirements gathering through implementation, deployment, and post-go-live support.
• Troubleshoot and resolve issues related to Dynamics 365, Power Platform, and integrated systems.
• Understand data structure. Design and build relational data model.

Team Collaboration & Mentorship

• Provide guidance and mentorship to junior consultants and delivery team members.
• Contribute to solution architecture discussions and technical documentation.
• Collaborate with cross-functional teams to deliver high-quality client outcomes.

Pre-Sales & Practice Contribution

• Support pre-sales activities such as solution demonstrations, discovery workshops, and proposal input.
• Help shape solution approaches and effort estimates during the sales cycle.
• Contribute to the growth of the Dynamics 365 and Power Platform practice through knowledge sharing and best practices.

What It Takes to Be Successful:

Education & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

Professional Expertise

• Extensive experience with Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Strong experience with Power Apps and Power Automate.
• Experience implementing Power Pages; Power BI and Copilot Agents – nice to have.
• Strong understanding of CRM processes, business workflows, and automation.
• Proven ability to translate business requirements into scalable solutions.
• Experience with data migration, integrations, and system architecture design.
• Strong problem-solving, analytical, and troubleshooting skills.
• Experience creating solution documentation and functional specifications.
• Ability to balance strategic advisory with hands-on delivery.
• English language proficiency at Upper-Intermediate level or higher (B2+), enabling effective communication with international clients and colleagues.

ABOUT ENAVATE

Transforming Businesses and the Lives They Touch

At Enavate, we are more than just a Microsoft Gold Partner —we're a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.

Our work isn't just about technology—it's about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes. To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.

Our Culture

Whether you're joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you'll have the opportunity to make a real impact.

At Enavate, we're driven by our core values, and our people are at the heart of everything we do:

• Team Members: We take care of our own.
• Innovation: We explore, evolve, and seek excellence at every level.
• Results: We are achievers who set high goals and reach them.
• Integrity: We are trustworthy. Our word is our bond.

We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued. To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.

What We Offer

At Enavate, we're committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here's a glimpse of the benefits and perks you'll enjoy as part of our team:

• Health and Wellness We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally.
• Flexible Work Arrangements We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs.
• Professional Development Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.
• Generous Time Off Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best.
• Team Member Recognition We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.

For more details about the benefits available in your region, check out the following links:

• USA Benefits Guide
• Europe Benefits Guide
• Canada Benefits Guide

Work Structure & Collaboration

At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.

All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.

Our Hiring Process

At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes:

1. Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit.
2. Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our