Receptionist - Insurance Biller

Job Description

Job Description

Be part of something bigger. Carolina TotalCare in Concord, NC is adding a full-time Receptionist - Insurance Biller to our team! About Our Team:For almost 30 years, Carolina TotalCare has been dedicated to providing comprehensive, natural healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, an advanced neuropathy treatment program, in-office therapy modalities including class IV laser, nutrition and weight loss protocols, and state-of-the-art rehabilitative modalities such as Hako and decompression. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect. WHAT YOU'LL DO:As our Receptionist - Insurance Biller, you will serve as a vital connection between patients, providers, and insurance carriers while helping the office run smoothly and efficiently. You will greet patients with warmth and professionalism, answer questions with confidence, manage appointment schedules, verify insurance information, prepare and submit claims, track claim status, post payments, review patient balances, and communicate with insurance companies regarding billing matters. You will help patients stay on track with their recommended care plans by coordinating appointments, following up on missed visits, and ensuring everyone leaves with a clear understanding of their next steps. Throughout the day, you will maintain accurate records, protect confidential information, work within established billing procedures, and contribute to an organized, welcoming environment where patients receive an exceptional experience. WHAT WE'RE OFFERING OUR RECEPTIONIST - INSURANCE BILLER ROLE:*$18.00-22.00 per hour*Schedule: Monday through Thursday from 8:30 AM to 6:15 PM, with a half-day on FridaySix-figure annual earning potential based on salesPaid time off (PTO)6.5 days of holiday payDiscounts on supplementsPaid trainingMonthly bonusesTravel and seminar expenses coveredComplimentary healthcare treatments for you and your immediate family APPLY IF YOU MEET THESE QUALIFICATIONS:5+ years of customer service experienceProficiency in Microsoft Office (Word, Excel, Outlook)Ability to be on your feet and active during your shiftAbility to use/learn the office billing software, EHR, clearinghouse, insurance portals, phone system, and internal communication toolsDependable, organized, accurate, professional, and comfortable working with billing detailsTeam player who thrives in a structured yet caring environmentOutgoing, empathetic, and detail-oriented personality Preferred Qualifications:Billing and insurance experienceExperience in a chiropractic, medical, or dental officePrevious billing, insurance, chiropractic, healthcare, administrative, or EHR experience Meet the qualifications listed above? Then hit apply; we're ready for you!Applying for our Receptionist - Insurance Biller position takes just a few minutes through our quick, mobile-friendly application. Start today and discover where a rewarding new career with Carolina TotalCare can take you.