Internet Sales Representative

Internet Sales Representative - Fred Haas Nissan

$200,000+ Annual Earning Potential

Fred Haas Companies has built a reputation for excellence through a commitment to exceptional guest service and a team of dedicated, highly trained professionals. Reflecting the diversity of the Houston community, our employees bring a wide range of backgrounds, experiences, and languages that help us better serve our customers. This commitment to excellence has earned Fred Haas Companies consistent recognition throughout the automotive industry.

We are seeking motivated, customer-focused professionals with strong integrity, a positive attitude, and a desire to build a long-term career with a respected automotive organization.
The Internet Sales Representative is responsible for managing and responding to online sales inquiries, developing customer relationships, and guiding prospects through the vehicle purchasing process. This role serves as a key point of contact for customers who engage with the dealership through digital channels.
Responsibilities

• Monitor and respond promptly to all internet leads from the dealership website and third-party referral sources
• Manage incoming email communications and online inquiries
• Build and maintain prospect files for all assigned leads
• Provide vehicle pricing, financing information, and inventory availability to customers
• Schedule and conduct appointments with prospective buyers
• Present and demonstrate vehicle features and benefits
• Process online and manual credit applications
• Maintain current knowledge of vehicle products, market trends, and manufacturer certifications
• Follow and execute the dealership sales process
• Capture and upload vehicle photos for website listings as needed
• Achieve established performance objectives, including customer satisfaction, gross profit, and sales volume goals
• Attend department and sales meetings as required

Requirements

• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to work in a fast-paced, team-oriented environment
• Self-motivated with a results-driven approach
• Ability to learn and maintain product knowledge and sales processes

Education and/or Experience

• Previous automotive sales, internet sales, customer service, or related experience preferred
• Equivalent combinations of education, training, and experience will be considered

Licenses

• Valid Driver's License with an acceptable driving record and insurability required

Equal Opportunity Employer

Fred Haas Companies is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local laws.