The Director of 3PL Operations & Business Development -Dover, NJ 07801

Director of 3PL Operations & Business Development Full‑time position based in Essex, New Jersey (NJ 07801). The company is a family‑owned transportation and logistics company located in Northern New Jersey, established in 2008. Overview We are expanding into warehouse, distribution, and 3PL services and seek a senior leader to launch, manage, and grow a new warehouse and 3PL division from the ground up. The role requires deep 3PL and warehouse operations expertise, strong leadership, and a business‑development mindset. Key Responsibilities Lead the launch, set up, and daily operation of the warehouse / 3PL division. Develop warehouse processes, SOPs, workflows, and operational standards. Manage receiving, shipping, inventory control, storage, fulfillment, cross‑dock, dock operations, and customer orders. Implement and manage WMS systems, reporting tools, and operational dashboards. Track and improve warehouse KPIs, including inventory accuracy, dock‑to‑stock time, labor productivity, pick rates, order accuracy, safety, and customer service. Hire, train, schedule, and manage warehouse supervisors, leads, and associates as the operation grows. Manage labor planning, staffing, productivity, costs, and operational profitability. Work with ownership on warehouse pricing, storage rates, handling fees, accessorial billing, customer agreements, and service proposals. Identify, pursue, and onboard new warehouse and 3PL customers. Build and maintain strong customer relationships with warehouse and logistics clients. Support business development by creating warehouse solutions for current and future customers. Collaborate with the trucking operation to deliver integrated transportation, warehouse, and distribution solutions. Manage inventory accuracy, cycle counts, customer reporting, claims, service issues, and process improvements. Maintain a safe, clean, organized, and compliant warehouse operation. Build the organizational structure for long‑term growth of the warehouse division. Qualifications 10+ years of experience in warehouse, distribution, logistics, fulfillment, or 3PL operations. Strong 3PL experience preferred; experience starting, scaling, or improving a warehouse / 3PL operation is a major plus. Strong WMS experience required; preference for multi‑customer or multi‑client warehouse operations. Experience with warehouse pricing, storage billing, handling fees, accessorials, labor costing, and operational profitability. Experience with customer onboarding, client relationships, and warehouse service proposals. Experience managing KPIs, P&L, labor costs, productivity, inventory accuracy, and customer service performance. Experience leading warehouse teams, supervisors, leads, and operational staff. Strong understanding of receiving, shipping, inventory, fulfillment, cross‑dock, dock operations, storage, and distribution. Ability to work directly with ownership and help build a new business division. Strong leadership, communication, organization, problem‑solving, and decision‑making skills. Transportation or trucking experience is a plus, but warehouse and 3PL experience are the priority. Ideal Candidate The ideal candidate has a proven record of building, managing, or scaling a warehouse, distribution center, fulfillment center, or 3PL operation. Experience with companies such as DHL, GXO, XPO, Ryder, Penske, Kuehne+Nagel, Geodis, NFI, Maersk, Saddle Creek, Kenco, CJ Logistics, FedEx Supply Chain, UPS Supply Chain Solutions, CEVA, DSV, Stord, ShipBob, or similar logistics and 3PL firms is highly valued. A strong 3PL background and functional knowledge of operations, customers, pricing, labor, systems, and profitability are essential. Compensation Base salary: $150,000–$190,000 per year, based on experience. Performance‑based bonus: 15%–30%. Total compensation potential: $175,000–$250,000+ for the right candidate. Schedule Full‑time leadership role. Availability may be required based on operational needs. Direct collaboration with ownership will shape schedules and operational priorities. Benefits Health insurance Dental insurance Paid time off Location Dover, New Jersey (NJ 07861) – in‑person work required. Commuting from the surrounding area is expected. #J-18808-Ljbffr REM Associates Ltd