Pennie Enrollment Specialist

Job Description

Job Description

PENNIE ENROLLMENT SPECIALIST

Adagio Health | Southwest Pennsylvania | Hybrid Position | Full-Time

$23-$25/hour * Commensurate with experience

Are you passionate about empowering communities and helping individuals navigate their healthcare journey? Join Adagio Health as a Pennie Enrollment Specialist and become a catalyst for positive change across Southwest Pennsylvania. You will work directly with community members to connect them with affordable health insurance through Pennie, Pennsylvania's official health insurance marketplace, while building meaningful partnerships that strengthen health outcomes across our 10-county region.

A DAY IN THE LIFE OF A PENNIE ENROLLMENT SPECIALIST

Picture yourself as a trusted guide for community members navigating one of life's most important decisions: their healthcare coverage. Your day combines direct client service with strategic community building. In the morning, you might help a family find an affordable plan that covers their medications and preventive care. By afternoon, you could be hosting an enrollment event at a partner organization or training a community health worker on Pennie eligibility basics.

Every enrollment you complete represents a family gaining protection from medical financial hardship. Your documentation and reporting demonstrate measurable impact-and your relationship-building across a 10-county region in Southwest Pennsylvania ensuring that no one navigates the healthcare system alone.

WHAT YOU'LL DO

• Guide individuals and families through health insurance options available through Pennie, Medicaid, and CHIP
• Conduct enrollment appointments in-person, by phone, and at community events throughout Southwest Pennsylvania
• Build and maintain partnerships with community organizations, social service agencies, and healthcare providers to expand enrollment reach
• Host and participate in outreach events, health fairs, and community education sessions
• Train community partners on eligibility requirements and the enrollment process
• Maintain accurate client records and produce timely documentation and reports demonstrating program impact
• Travel regularly within the 10-county service region to meet clients and partners where they are

WHAT WE'RE LOOKING FOR

Required Qualifications

• Degree in social work, public health, healthcare administration, or a related field-or equivalent relevant experience
• Minimum 2 years of experience with health insurance enrollment, including Pennie, ACA marketplace platforms, Medicaid, and/or CHIP
• Demonstrated expertise in eligibility determination and consumer assistance
• Exceptional written and verbal communication skills with diverse audiences
• Strong organizational skills and ability to manage a regional caseload independently
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Valid driver's license and ability to travel regularly across the service region

Additional Skills

• Bilingual Spanish/English strongly preferred-additional compensation may apply
• Background in case management, care navigation, or community health work
• Experience working with underserved or diverse populations
• Familiarity with FQHC or Title X-funded healthcare environments

Calling All Veterans - Your Service Translates Here

We recognize the valuable skills military service members bring to civilian roles. If you've served in any of these positions, your experience directly applies to this Pennie Enrollment Specialist role:

Army: Community Health Specialist (68S), Human Resources Specialist (42A), Public Affairs Specialist (46Q)

Navy: Hospital Corpsman (HM), Personnel Specialist (PS), Mass Communication Specialist (MC)

Air Force/Space Force: Public Health Specialist (4E0X1), Military Personnel Technician (3S0X1), Public Affairs Specialist (3N0X1)

Marines: Field Medical Service Technician (8404), Personnel Clerk (0151), Combat Correspondent (4341)

Coast Guard: Health Services Technician (HS), Human Resources Specialist (YN), Public Affairs Specialist (PA)

Your military training in community engagement, personnel management, health services, and public communication directly translates to success in this role. We encourage you to apply.

WHAT MAKES ADAGIO HEALTH A GREAT PLACE TO WORK?

Adagio Health offers daylight hours with no nights, weekends, or holidays. We offer affordable healthcare and insurance coverage, a 403(b)-retirement plan with immediate vesting in Adagio's contribution, and professional development reimbursement. Paid time off and paid holidays. Hybrid work model combining remote flexibility with community-based outreach. Public Service Loan Forgiveness (PSLF)-eligible employer. A mission-driven culture committed to health equity and community impact.

ABOUT ADAGIO HEALTH INC.

For over 50 years, Adagio Health (AH) has provided health, wellness, & nutrition services in Pennsylvania (PA). Today, the organization serves approximately 100,000 patients & clients annually. While women's health is a primary focus for the organization, reproductive health, breast & cervical cancer screening, & preventive health services are also offered to men, teens, members of the LGBTQ+ community, & anyone in need of care in a welcoming, confidential setting. AH operates 9 medical offices in western PA that also address social determinants of health such as food insecurity, behavioral health, & care navigation; manages the Women, Infants & Children (WIC) program in 5 PA counties; promotes tobacco/vaping prevention & cessation; oversees breast & cervical cancer screening & treatment programs across PA; & empowers local communities to address nutritional, reproductive, & behavioral health; positive relationship building; & life skills through an array of clinical & education programs.

READY TO JOIN OUR NONPROFIT COMMUNITY HEALTH TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job with our nonprofit community health organization, please complete a full application on our company website using the link:

Adagio Health strives to create a culture where every employee feels respected and included. We believe teams with diverse backgrounds, experiences and perspectives create better outcomes. We want every employee, regardless of their role in the organization, to have a sense of pride and belonging and a shared commitment to excellence. Employment decisions are based entirely on job-related criteria.