Service Maintenance Technician - Ground Support Equipment (Level II)

About the Role

As a Service Maintenance Technician, you play a vital role in upholding our commitment to superior customer service by maintaining and repairing a wide range of aviation ground support equipment (GSE). This rewarding and complex role involves collaborating with a multi-talented team in a high-energy, supportive atmosphere focused on delivering GSE repairs successfully. PJi serves the international aviation sector by providing GSE, avionics, consumables, and specialized maintenance services. Our passionate and driven team is dedicated to delivering top-tier support to our partners and clients. With our headquarters in Greenville and a service hub in New Bern, North Carolina, PJi fosters an inclusive culture where every individual has the opportunity to thrive and excel.

Living the PJi Values:

Teamwork: Works collaboratively across departments, fostering open, honest, and respectful communication.

Growth: Continuously develops professional skills and deepens understanding of PJi's products, services, and operations.

Excellence: Takes ownership of work and consistently delivers accurate, high-quality results.

Integrity: Acts ethically and transparently, ensuring they can be trusted and relied upon.

Innovation: Thinks differently, challenges existing processes constructively, and seeks better ways to work.

Key Responsibilities:

Successful candidates must effectively handle the following tasks; additional assignments may be given.

• Perform routine maintenance and repairs on heavy machinery, ideally including ground support equipment.

• Carry out equipment inspections and evaluations, ensuring all actions are properly documented.

• Utilize manufacturer test protocols and maintenance manuals for all service work.

• Operate electrical diagnostic tools like ammeters and multimeters, along with computers and iPads.

• Handle specialized tools including torque wrenches, cut-off wheels, jacks and jackstands, impact guns, rivet guns, presses, and grinders.

• Diagnose and service mechanical, electrical, hydraulic (including hydraulic jacks), automotive-style, and air pressurization equipment.

• Fix issues in diesel, gas, and LP-powered units, as well as automotive-style machinery and small engines.

• Work with both DC and AC (single and three-phase) voltage systems while following schematics.

• Manage inventory and warehousing duties as needed.

• Maintain a tidy workspace and ensure client facilities are cleaned after repairs.

• Operate forklifts and box trucks following necessary training or certification.

• Demonstrate strong organizational, problem-solving, and multitasking abilities.

• Provide exceptional and courteous customer support with meticulous attention to detail, maintaining a clean and orderly environment when performing on-site service at customer locations.

• Collaborate effectively within a team or work independently to meet tight deadlines.

• Commit to safety regulations and travel when required for service calls.

• Handle brand-new equipment with care to prevent any damage or cosmetic defects.

Required Qualifications:

• Possess a High School Diploma or equivalent credential.

• Exhibit superior skills in both verbal and written communication.

• Work capably with minimal supervision in a team-oriented setting.

• Able to interpret and execute complex written technical guidelines.

• Effectively track materials and project hours while meeting set deadlines.

• Physically capable of assisting with lifts up to 50 lbs.

• Maintain a valid Driver's License and a clean driving record.

Employment Benefits:

• Compensation packages that reflect individual expertise and experience.

• Eligibility for medical plans, retirement options, and PTO.

• Consistent full-time schedule (8-hour shifts, 5 days per week).

• Career paths in a growing organization, committed to professional advancement.

Pre-Employment Requirements:

Offers of employment are subject to a background check. PJi maintains a drug-free environment; applicants and staff may undergo screening for alcohol and controlled substances (including marijuana and opioids) per company policy.

Commitment to Equal Opportunity:

PJi prioritizes equal employment opportunity as a core organizational value. We hire and promote based on merit, without regard to protected characteristics like race, gender, disability, or veteran status. We provide reasonable accommodations for the application process; please contact View email address on manufacturingworkers.com for assistance.