Leasing Agent

Leasing Agent Views of Mt. Airy | Cincinnati, Ohio Property: 282-unit multifamily community Employment: Full-time, onsite Base Salary Range: $36,000-42,000 Target Base Salary: $40,000 Compensation: Base salary plus leasing commissions, renewal incentives, and stabilization bonuses Benefits: Health insurance, PTO, paid holidays, and 401(k) About the Opportunity We're looking for a friendly, energetic Leasing Agent who loves working with people, follows through on commitments, and enjoys the satisfaction of helping someone find a great place to live. Views of Mt. Airy is a 282-unit apartment community in Cincinnati with a tremendous opportunity for growth. We're looking for someone who can help us build occupancy, create a great first impression, and develop positive relationships with prospective and existing residents. This isn't a position where you'll sit behind a desk waiting for the phone to ring. We want someone who takes initiative, follows up consistently, and enjoys turning leads into happy, long-term residents. You’ll work alongside an experienced onsite management team and have the opportunity to earn additional compensation as the property improves. What You'll Be Responsible For Leasing & Marketing Respond promptly to phone, email, internet, and walk-in inquiries. Conduct apartment tours and help prospective residents find the right home. Follow up consistently with prospects through the leasing process. Process applications and verify required documentation. Ensure compliance with approved rental criteria and fair housing laws. Prepare lease documents and coordinate move-ins. Maintain accurate leasing records and prospect activity. Help market available apartments through approved advertising channels. Resident Retention & Renewals Build positive relationships with current residents. Assist with lease renewals and resident communication. Help identify and resolve resident concerns before they lead to move-outs. Coordinate move-in and move-out activities. Support resident satisfaction and retention initiatives. Occupancy & Leasing Performance Maintain accurate availability and preleasing records. Coordinate with maintenance to ensure apartments are ready for scheduled move-ins. Track leads, tours, applications, approvals, leases, and completed move-ins. Work with the Property Manager to improve leasing conversion rates. Contribute to the property's occupancy and stabilization goals. Teamwork & Property Standards Assist with general office operations. Support the Assistant Property Manager with resident communications when needed. Help maintain attractive leasing areas, model units, and common spaces. Participate in regular team meetings and performance reviews. What We're Looking For Multifamily leasing experience preferred. Strong sales, customer service, and communication skills. Friendly, professional, and outgoing personality. Excellent follow-up and organizational skills. Ability to work independently and take initiative. Comfortable using leasing software and online marketing platforms. Knowledge of fair housing requirements or willingness to complete training. We're looking for someone who is personable, motivated, persistent, and genuinely enjoys helping people find a home. Compensation & Performance Bonus Plan 1. Base Compensation Target Annual Salary: $40,000 Anticipated hiring range: $36,000-42,000 depending on experience. The position is expected to be full-time and subject to applicable overtime and wage-and-hour requirements. 2. Benefits Employer-paid employee health insurance, subject to plan terms Optional dependent health, dental, and vision coverage 15 days of PTO, subject to company policy Paid company holidays Participation in the company 401(k) plan, currently without employer matching 3. Leasing Commissions The Leasing Agent will be eligible for the following incentives: Leasing ActivityCommissionCompleted new resident move-in$75Resident remains current after 90 days$50Completed lease renewal$35 Commission Requirements New move-in commissions are earned upon completed move-in, execution of the lease, and satisfaction of approved leasing documentation requirements. The 90-day incentive is earned when the resident remains in occupancy and current on required rent payments at the end of the initial 90-day period. Renewal commissions are earned upon execution and commencement of a qualifying renewal lease. Commissions are subject to consistent attribution rules, verification, and applicable wage-payment laws. 4. Quarterly Leasing Performance Bonus In addition to individual commissions, the Leasing Agent will be eligible for up to $500 per quarter , or $2,000 annually , based on property-level occupancy and leasing execution. Performance CategoryMaximum Quarterly BonusOccupancy Goal Achievement$250Leasing Follow-Up, Conversion & Documentation$250 Total Quarterly Bonus $500 A. Occupancy Goal — Up to $250 Average Quarterly OccupancyBonusBelow 85%$085%-89.99%$10090%-92.99%$15093%-94.99%$20095% or greater$250 B. Leasing Execution — Up to $250 Based on achievement of agreed standards for lead response, prospect follow-up, tour-to-application conversion, complete lease documentation, and timely coordination of move-ins. 5. One-Time Stabilization Bonus Stabilization MilestoneBonus85% occupancy / 88% collections$25090% occupancy / 92% collections$50093% occupancy / 95% collections$75095% occupancy / 97% collections$1,000 Total Potential $2,500 Each milestone must be sustained for 30 consecutive days and will be paid only once, subject to verification using the same standards applied to the management team. 6. First 90 Days First 30 Days Learn the property, available units, pricing, and leasing procedures. Review existing leads and leasing pipeline. Establish prompt and consistent prospect follow-up. Learn the company's screening, documentation, and fair housing requirements. Days 31–60 Improve tour and application conversion rates. Maintain a well-organized leasing pipeline. Coordinate completed move-ins with the management and maintenance teams. Demonstrate consistent leasing activity and follow-up. Days 61–90 Demonstrate measurable leasing production. Improve prospect conversion and completed move-ins. Contribute to occupancy growth and resident retention. Maintain accurate leasing records and documentation. 7. Compensation Illustration Assuming 40 completed new move-ins, 40 qualifying 90-day retention payments, and 60 renewals annually: ComponentAnnual AmountBase Salary$40,000New Move-In Commissions$3,00090-Day Resident Incentives$2,000Renewal Commissions$2,100Quarterly Performance Bonuses$2,000One-Time Stabilization Bonuses$2,500 Illustrative First-Year Compensation $51,600 The illustration assumes full achievement of the quarterly and stabilization bonuses. Actual leasing commissions are production-based and are not capped by this illustration. Our Philosophy Great leasing is about more than filling apartments. It's about helping the right residents find the right home, creating a positive experience, and building a community where people want to stay. We believe strong effort and great results deserve to be rewarded. #J-18808-Ljbffr REM Management