Technical Project Manager
The Judge Group Inc
Job Title: Technical Project Manager (Business Operations / Release Management)
Location : Irving, TX (Onsite)Overview Hybrid Technical Project Manager role supporting the Customer Experience Platform (CXP) . This is not a traditional PM position -the role combines program management, release management, business operations, and light business analysis . The person in this role is a key execution partner coordinating across engineering, product, and operations teams.
Key Responsibilities
- Own and support release management (planning, readiness, dependencies, deployments)
- Coordinate across US and India teams and multiple US time zones
- Gather requirements , confirm testing, and release inputs
- Track dependencies, changes, risks, and delivery status
- Send clear executive-level updates (status, releases, incidents) up to Director/VP level
- Build custom operational and release reports
- Support incident/outage communications and emergency change requests
- Partner with leadership to drive approvals and execution
- Understand app, Java , DB , and AI-related changes
- Review logs, SQL outputs, Kibana dashboards , and support issue triage
- Assess release impact and downstream dependencies
- 4+ years in Technical PM, Release Manager, Business Ops, or hybrid roles
- Experience with release management in large enterprise environments
- Strong written and verbal communication, especially executive-facing
- Comfortable wearing multiple hats (PM + release + reporting + coordination)
- Bachelor's degree preferred (experience can substitute)
- Customer Experience Platform (CXP) or telecom experience
- Product catalog exposure
- Offshore team coordination (India)
Vacancy posted 14 hours ago
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