Client Services Representative

Description

Our Entry Level Schedulers and Customer Service Representatives (CSR) are the first point of contact for our caregivers and clients. CSRs use their knowledge of patients' needs to match and schedule qualified nurses, aides, and other providers to deliver home health services. 

What we offer Entry Level Schedulers and Customer Service Representatives (CSR): 

• Competitive compensation, benefits, and incentives 
• A dedication to work/life balance
• A team environment with a focus on community service
• Daily pay available 

Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. 

As an Entry Level Scheduler and Customer Service Representative (CSR) you will: 

• Schedule client appointments/visits according to care plans, patient needs, and staff availability 
• Contact care providers and clients regarding day-to-day changes in scheduling needs 
• Provide excellent customer service to associates and clients alike 
• Perform administrative functions, such as: word processing, photocopying, filing, and reception/telephone duties
• Provide backup assistance for intake/authorization department 

To qualify for an Entry Level Scheduler and Customer Service Representative (CSR) with us, you will need: 

• Medical/Health Care scheduling experience 
• Home Health Care or Staffing experience preferred 
• Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software 

At Interim Healthcare Home Care, our patients deserve the very best – that's why we focus on each individual's needs in the comfort and dignity of their home. Through nursing, personal care, therapy, case management, and countless specialized services, we bring quality care where it's needed most. We're called to care so that family members can be just that. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

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