Front of House Manager

Job Summary Flagship Culinary Services is accepting applications for a Front of House Manager to support the employee cafes for our Client, the largest social media company in the world. This role manages Front of House teams in multiple cafes, providing customer service to all Clients and guests and supporting kitchen staff as needed. The position offers a work/life balance with set schedules, weekends off, and great perks. Job Description Salary Range: $85,000 - 90,000 per year Benefits & Perks Monday to Friday: 6:00am - 2:30pm (no weekends) Snacks and meals provided during shifts Medical, Dental, and Vision Insurance 13 paid holidays 401(k) with match Vacation and sick days Essential Functions Customer Service : Serve as an ambassador to customers, providing courteous, fast assistance and accommodating requests and special needs. Manage : Oversee Front of House teams, including shift scheduling, performance reviews, investigations, terminations, and employee relations. Coordinate work duties and work with HR as needed. Hire : Work with a staffing recruiter to select and hire appropriate Front of House staff. Report : Create operational checklists and prepare daily manager reports highlighting staff issues, equipment repairs, inventory, training needs, and more. Communicate : Effectively communicate with vendors, management, and staff to ensure efficient operations. Train : Create a training program to ensure positive workflow and align employee expectations with company standards, coaching and disciplining staff as required. Safety : Ensure safety of customers and staff through proper hiring, training, evaluation, and delegation, and follow all safety and sanitation procedures per OSHA, HACCP, and Department of Public Health guidelines. Other duties as assigned. Knowledge and Skills Excellent customer service skills and reliability. Strong communication, multi-tasking, and problem‑solving skills. Sense of urgency and ability to work safely. Proven success in a previous management role. Requirements High school diploma or GED. Minimum 5 years of experience in a food or customer service role. Front of House managers must have and maintain an active Food Handlers Card, as required by the California Health Department. About Flagship Culinary Services Flagship Culinary Services is dedicated to helping companies provide high‑quality dining experiences for employees and visitors. We deliver delicious, nutritious food made from scratch with a strong emphasis on local and organically grown ingredients. We support a variety of food service setups, from full-service cafés to customized concepts. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization Authorized to work in the U.S. Equal Employment Opportunity Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Americans with Disabilities Act Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. #J-18808-Ljbffr