Employee Communications Manager

Location: Davenport, Iowa with some opportunity for remote/telecommute work. We are seeking a passionate people‑champion and strategic communicator who wants their work to have meaning and impact. At Community Action of Eastern Iowa, our mission is to empower individuals and families to overcome barriers and achieve lasting self‑sufficiency. We are seeking a candidate who is ready to help build the systems, culture, and voice that will power our mission forward, supporting clients and staff alike. In this dynamic role, you’ll help shape how we hire, support, and develop our team while also crafting the stories and strategies that connect our community to the resources they need. If you thrive at the intersection of people, process, and purpose, this is the opportunity you’ve been looking for. Minimum Level of Education/Experience Required Bachelor’s degree in HR Management, Business Administration, Communications, or equivalent field, plus a minimum of 3 years of related experience. Previous supervisory experience and an HR certification (PHR, SHRM‑CP, or equivalent) are preferred. A valid Iowa or Illinois Driver’s License and proof of automobile insurance are required. Benefits Include Paid Annual, Sick, and Personal Leave 12 paid holidays annually Health, Dental, Vision, Life (Group Basic Life provided at no cost, plus Voluntary Life available), and Disability Insurance Packages (Long Term Disability provided at no cost to all Full Time employees) Employee Assistance Program provided at no cost Tuition Assistance Paid Professional Development Opportunities Flexibility in Work Schedule The successful candidate will bring Strong written and verbal communication skills that connect, engage, and inform diverse audiences Openness to learning and receiving training on new material to improve implementation, aid in monitoring, and fill any knowledge gaps relating to HR and/or Communications Ability to develop and execute multi‑channel communications strategies (digital, print, social media) Experience building and improving systems, policies, and procedures Knowledge of HR compliance and accountabilities, such as FMLA, Workers’ Compensation, etc. Excellent interpersonal skills with a talent for coaching, advising, and supporting supervisors and staff High degree of discretion and professionalism in handling sensitive employee and client information Collaborative mindset with the ability to lead cross‑departmental initiatives and build lasting partnerships Tech‑savvy with proficiency in Microsoft Office Suite and content management tools Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment A genuine passion for community impact, equity, and the mission of Community Action In this role, you will Develop and maintain a comprehensive agency‑wide communications plan that builds community awareness, trust, and engagement across all platforms Manage and continuously improve the agency’s HR systems, ensuring compliance and consistency at every step Serve as a trusted advisor to program directors and supervisors, providing guidance on employee relations, staff development, corrective action, and performance management Drive the agency’s external presence through social media, newsletters, press releases, and a well‑managed, accessible website Champion employee benefits awareness and FMLA compliance, ensuring all staff receive the guidance and training they need Collaborate directly with the CEO to cultivate a healthy agency culture and build relationships with community partners, funders, and stakeholders Lead and mentor front desk administrative staff, fostering a culture of excellence, hospitality, and clear communication Spearhead the annual Customer Satisfaction Survey process, analyzing results and turning data into actionable improvements Structure and maintain an intuitive information‑sharing system so staff can always find the policies, resources, and guidance they need Occasionally represent the agency at community meetings and events, amplifying our voice, strengthening our resources, and deepening our connections across Iowa Travel Requirements The HR/Communications Manager will primarily work out of the Scott County (Davenport) Main Office, located at 500 E. 59 th Street, Davenport, IA 52807. Some flexibility for remote / telecommute work will be available, but the majority of hours each week will occur in the office. Opportunities for attending trainings and conferences to build knowledge in managed specialty areas or to better learn the Community Action network will be made available. #J-18808-Ljbffr