Medical Records Specialist

Medical Records SpecialistLocation: Tampa, Florida Organization: Tampa Family Health Centers (TFHC)Since 1984, Tampa Family Health Centers (TFHC) has been dedicated to providing accessible, high-quality healthcare throughout Tampa. As one of Florida's largest Federally Qualified Health Centers (FQHCs), we continue to grow through innovative healthcare services, advanced technology, and a commitment to improving the health of the communities we serve.At TFHC, our employees are essential to our success. We offer a collaborative environment where teamwork, professional growth, and exceptional patient care are valued.Position SummaryWe are seeking a detail-oriented Medical Records Specialist to support the accuracy, organization, and confidentiality of patient health records. This position manages electronic medical records (EMR), responds to patient inquiries, processes chart updates, and assists with medical records documentation while ensuring compliance with HIPAA and organizational policies.Essential ResponsibilitiesRespond to medical records inquiries by telephone and email.Maintain accurate patient records, including chart corrections, updates, scanning, and filing.Verify patient information and insurance documentation.Manage EMR tasks and coordinate corrections with system vendors.Schedule medical records-related appointments and process records requests.Assist with medical records coding, organization, and document identification.Coordinate patient data transfers with authorized vendors and third parties.Maintain patient confidentiality and comply with HIPAA and applicable regulations.Collaborate with team members to meet deadlines and support daily operations.Perform additional duties as assigned.QualificationsHigh school diploma or equivalent required.Minimum six months of training in an allied health field or related healthcare business management program; relevant experience and skills may substitute for academic training.Ability to navigate electronic health records and accurately enter data.Basic proficiency in Microsoft Word, Excel, and Outlook.Strong communication, organizational, and customer service skills.Ability to prioritize responsibilities, maintain confidentiality, and meet deadlines.Benefits & RewardsTampa Family Health Centers offers a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and long-term career goals.Generous Paid Time Off (PTO) plus personal day7 paid company holidaysAffordable medical insurance with multiple plan options$0 copay for eligible employee medical visits and diagnostic testing at TFHC locations when enrolled in a TFHC medical planDiscounted pharmacy services through TFHC pharmacies when enrolled in a TFHC medical planDental insurance with $0 employee-only premiumLow-cost vision insuranceEmployer-paid Basic Life and AD&D insuranceEmployer-paid Long-Term Disability insurance after eligibility requirements are metVoluntary Short-Term Disability coverageOptional additional Life and AD&D coverage for employees and eligible family membersOptional Accident, Critical Illness, and Hospital Indemnity insurance401(k) retirement plan with employer contribution after eligibility requirements are metEmployee Assistance Program (EAP) with confidential counseling and work/life supportStudent loan refinancing and financial wellness resourcesPet insuranceAccess to benefits support for questions regarding coverage, claims, providers, and plan optionsJoin Our TeamBuild a rewarding career with Tampa Family Health Centers while supporting the delivery of high-quality patient care. We invite you to apply and become part of our growing healthcare team!This position is fully onsite, Monday through Friday from 8:00 AM–5:00 PM at 302 West Fletcher Avenue, Tampa, Florida 33612.