Clinical Liaison - OH

Job Description

Job Description

The Clinical Liaision is responsible for assessment of patient/client respiratory equipment needs and the selection, instruction, and troubleshooting of appropriate equipment and/or services provided to meet those needs.

Responsibilities and Duties of the Clinical Liaison

1. Complies with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care.

2. Assesses the need of the patient/client and the best choice of equipment and/or services to meet those needs.

3. Involves the patient/client and/or family, caregiver in the selection process.

4. Instructs patients/clients in the proper use and care of the ordered equipment according to the written policies and procedures for that equipment.

5. Communicates with the patient's/client's physician on changes in condition and/or needs and carries out adjustments to the Plan of Care/Treatment.

6. Completes patient/client account paperwork, including Plan of Care/Treatment and assessments. Maintain, implement, and update patient’s plan of care and records according to Advent Home Medical policy.

7. Acts as a liaison between the company and the patient/client, family, caregiver, physician, and other healthcare agencies and staff on the case.

8. Conducts, participates, and attends educational meetings and seminars for healthcare workers, patients/clients, families, caregivers, physicians, and interested community members on areas of need.

9. Assists in resolving patient equipment problems of an immediate or “emergency” nature.

10. Assists with preventive maintenance, required service checks, and patient/environmental assessment of home respiratory equipment during scheduled visits to patients.

11. Monitors respiratory supply levels and place orders to replenish stock as approved by Sr. Warehouse Manager.

12. Assumes on-call responsibilities during non-business hours in accordance with the company’s policy.

13. Develops technical knowledge of the respiratory products/services offered by the company and be prepared to provide information of it to others upon request.

14. Educates fellow company employees on the features and benefits of respiratory equipment, including appropriate safety features.

15. Participates in educational and professional programs and/or review professional literature on an ongoing basis; to maintain knowledge and competency in current and developing techniques, professional standards, and the DME products and services offered by the company.

16. Assumes full responsibility for his/her own actions, professional skills, and attitudes.

17. Maintains current licensure in all states where patient care will be provided.

18. Facilitates communication and collaboration between identified referral source/s and internal departments.

19. Markets the company in a positive and professional manner.

Qualifications:

• RCP Licensed in home state.

• Graduate of an accredited respiratory care program.

• Two-year hospital based respiratory care experience preferred.

• One year’s home care experience preferred.

• Thorough knowledge and skill related to respiratory care field.

• Ability to effectively supervise clinical personnel.

• Ability to recognize the needs and concerns of people to result in constructive working relationships.

• Basic computer skills and knowledge.

• People-sensitive characteristics with a genuine desire to help others.

• Ability to effectively communicate orally and in writing.

• Basic understanding of insurance requirements (Medicare, Medicaid, and private insurance)