Global Meetings Program Manager

Role Description

We’re hiring a Global Meetings Program Manager to support a global meetings program through stakeholder guidance, meetings technology support, contract review, process improvement, reporting, and data integrity. This is not a hands-on event planning role. It’s a position focused on helping drive the global meetings program, working with internal teams to improve workflows, strengthen consistency, and make the best use of meetings technology, currently Groupize.

You’ll partner closely with the existing Global Travel Manager and meeting planning teams to support user adoption, help resolve day-to-day platform or process issues, and provide support and training for venue sourcing and supplier engagement as needed. This role is ideal for someone who is well versed in all elements of meeting planning and is confident advising stakeholders, improving workflows, creating SOPs and training materials, and using data to identify opportunities for improvement.

As the Global Meetings Program Manager you will:

• Advise and support the internal stakeholders on meetings processes, technology, registration, attendee management, and best practices
• Manage the meetings technology platform, currently Groupize, including user adoption, configuration and issue resolution
• Partner with the Global Travel Manager to identify and improve workflows ensuring program consistency
• Provide contract guidance and assist with venue sourcing and supplier engagement as needed
• Create SOPs, training materials and keep internal website up to date
• Analyze reporting

Qualifications

• Experience in all elements of meeting planning, operations, and event technology platforms
• Strong consultative skills and confidence advising internal stakeholders
• Ability to create process documentation, and training materials
• Strong contract review and negotiation experience for meetings and events
• Knowledge of registration and attendee management processes
• Ability to support user adoption and help resolve day-to-day platform or process issues
• Ability to analyze reports and translate data into practical recommendations
• Strong attention to detail, including data entry and data integrity support
• Experience working across regions and time zones in a remote environment

Requirements

• Experience in a global meetings program environment
• Familiarity with sourcing, venue sourcing, supplier engagement, and travel-related processes
• Experience supporting HCP or Life Sciences meetings would be advantageous
• Familiarity with AI technology
• Hands on Experience with meetings technology used for registration and sourcing

Benefits

• Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams.
• Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth.
• Everyone has a voice: We thrive on conversations that spark curiosity and empathy.
• Make your move: The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us.
• We’ve got you covered: Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, and more.
• We’re positive. You’ll love it: Our leaders lead with positivity, believe in our people and trust us to do the right thing.