Global Meetings Program & Technology Manager

Role Description

If you enjoy improving how meetings programs run at a global level, this role is for you. As the Global Meetings Program and Technology Manager, you will help lead the day-to-day success of a global meetings program with a strong focus on meetings technology, contracting, process improvement, and operational efficiency.

• Support and optimize the meetings technology experience, currently Groupize.
• Partner closely with client stakeholders and sourcing teams across regions.
• Take a consultative approach to understand current workflows and identify opportunities for improvement.
• Create standard operating procedures (SOPs) and help drive more consistent, scalable ways of working.
• Strong experience in contract review and negotiation.
• Turn reporting and program data into meaningful business insights and recommendations.
• Work closely with a Europe-based Global Travel Manager, aligning schedules across GMT and PT time zones (6:00 AM – 3:00 PM PT).

Qualifications

• Managing global meetings programs, meetings operations, or event technology tools.
• Creating SOPs, improving processes, and driving operational efficiencies.
• Reviewing and negotiating contracts for meetings and events.
• Taking a consultative approach to understand stakeholder needs and recommend practical solutions.
• Working hands-on with meetings technology platforms, ideally Groupize.
• Training users, supporting adoption, and communicating clearly with stakeholders.
• Using data and reporting to identify trends, evaluate performance, and support business decisions.
• Balancing strategic improvement work with day-to-day program execution.

Requirements

• Experience supporting a global meetings technology platform in an administrative or power-user capacity.
• Familiarity with meetings, travel, sourcing, and supplier management processes.
• Experience working with client-facing teams in a consultative or advisory role.
• Strong analytical skills and comfort reviewing multiple reports to provide meaningful business insights.
• Experience working with global stakeholders across multiple regions and time zones.
• HCP or Life Sciences planning experience.
• Familiarity with Microsoft Copilot.
• Ability to work remotely.

Benefits

• Flexible Working: A flexible working environment to support optimal performance.
• Room to Grow: Opportunities for learning and development with ownership over growth direction.
• Everyone has a voice: A culture that values curiosity and empathy, where every voice is heard.
• Make your move: Opportunities for diverse roles and career advancement across global locations.
• Comprehensive benefits: Healthcare, retirement plans, continued education support, travel discounts, and more.
• Positive leadership: Supportive leaders who trust and believe in their teams.